Senior Customer Service Representative
Job in
Mobile, Mobile County, Alabama, 36601, USA
Listed on 2026-07-24
Listing for:
Napa Auto Parts
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual -
Sales
Customer Success Mgr./ CSM, Bilingual, Retail Sales
Job Description & How to Apply Below
Respond to complex customer inquiries regarding products, provides quotes, and handles order entry;
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales);
Influences gross profit through negotiating the sale price and purchase price, within certain parameters;
Builds customer relationships to drive repeat business;
May be assigned to one customer and provide coaching to less experienced Representatives
Position Requirements
10+ Years
work experience
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