Customer Support Specialist - AI Workflows & Onboarding
Job in
Mobile, Mobile County, Alabama, 36624, USA
Listed on 2026-08-11
Listing for:
Doist
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Sprocket Security is seeking a Customer Support Specialist in the Madison area to own the end-to-end customer experience. You will resolve issues, guide onboarding, and ensure a smooth, scalable support flow that leverages AI-driven engagement.
The role suits someone who loves tools, stays calm under volume, and takes pride in a seamless support experience. In this position you’ll own queues, coordinate with the Service Delivery team, and help stand up modern support workflows from the ground up
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