Ticket Seller | Part-Time | Saenger Theatre

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Ticket sellers are an information center who understand and operate ticketing systems and provide excellent customer service to all guests at the Saenger Theatre. This position is on-site at the Saenger Theatre. Standard business hours apply, with flexibility required to support events, including mornings, evenings, and weekends as needed. Must maintain regular attendance and a professional presence.

This role pays an hourly rate $12.00-$15.00

401(k) Savings Plan, 401(k) matching.

The Saenger Theater seats 1,900 patrons and hosts over 70,000 guests annually. It is the home of the Mobile Symphony Orchestra and has hosted national acts such as The Avett Brothers, Willie Nelson, Chicago, The Black Jacket Symphony, Vince Gill, Bob Dylan, and more.

• Know and understand the operation of ticketing systems
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
• Know and understand the seating charts and configurations of the Mobile Convention Center, Regions Arena, and Saenger Theatre
• Perform transactions for all events on the ticketing system with efficiency and accuracy
• Collect the proper currency or credit card amount for purchase of ticket(s) as well as give back the proper number of tickets and correct change
• Communicate and satisfy patrons in the most positive manner possible
• Direct patrons to the nearest ticket taker
• Reconcile money for ticket sales received
• Keep accurate and legible records
• Maintain confidentiality
• Other duties and responsibilities as assigned

• High School Diploma or equivalent
• Prior ticketing experience preferred
• Strong interpersonal and communication skills
• Excellent organizational skills and attention to detail
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office
• Ability to multitask in a fast-paced environment
• Must be able to work on a flexible schedule including but not limited to days, nights, weekends, and holidays.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people
, improves our service
, and raises our excellence
. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.