Call Center Agent
Job in
Mobile, Mobile County, Alabama, 36609, USA
Listed on 2026-09-14
Listing for:
Signius
Full Time
position Listed on 2026-09-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Signius l
Location:
Mobile, AL(In-Office) l Pay $17-$20/hr
Schedule:
40 hrs/week (10-hr shifts) l Requires working one weekend day (Saturday or Sunday) and holidays
At Signius, we foster a compassionate, supportive, and team-oriented work culture. We deliver top-tier answering and customer service solutions to a wide range of clients, including medical offices, property management companies, and professional firms. If you are an empathetic communicator who thrives in a positive, fast-paced environment, we want to hear from you! No prior experience is necessary! We offer complete, paid training from day one to ensure your success.
Day-to-day:
Deliver friendly, professional, and empathetic customer service during high-volume incoming calls. Accurately collect, verify, and route message details to clients. Enter caller data efficiently into our system with a high degree of precision. Meet and exceed core metrics, including scheduled adherence, average call wrap-up times, and Quality Assurance (QA) standards.
Requirements:
Upbeat, clear, and professional phone demeanor. Strong written and verbal English skills (correct grammar and spelling required). Basic proficiency with Windows-based computer systems. Typing speed of at least 35
WPM. Dependable attendance and a strong dedication to quality work. Availability to work one weekend day per week and scheduled holidays.
Benefits and Perks:
Employee Stock Ownership Plan (ESOP):
Become an owner and share in company growth! Health Coverage:
Medical, Dental, and Vision insurance options. Retirement and Security: 401(k) with employer match and free Life Insurance. Time Off and Support:
Paid Time Off (PTO) and legal assistance The base pay for this position is $17/hour, with an opportunity to earn a premium rate of $20/hour through flawless attendance. To qualify for the $20/hour rate, team members must demonstrate consistent punctuality at shift start, timely return from all breaks, and complete adherence to scheduled shift hours.
Signius is an Equal Opportunity Employer.
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