HVAC TB Sr Controls Tech II

What you will do

• Conduct preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems).
• Ensure high levels of customer satisfaction through direct on‑site customer interface.
• Mentor control technicians, service technicians and mechanical technicians on building automation activities.
• Properly complete required project and service documentation.
• Provide customers with the highest level of service to solve building inefficiencies and resolve service‑related items.
• Act as a trusted advisor, providing solutions and outcomes at the time of service.
• Diagnose and repair complex control system malfunctions requiring extensive knowledge of electronic or digital controls systems.
• Consult with the customer through data gathered and site assessments.
• Provide field proposals for retrofits, upgrades and enhancements to existing equipment.
• Assist sales by providing technical recommendations for sales leads.
• Manage assigned work to meet professional and efficient execution of time and customer satisfaction.
• Report problems or changes to management immediately and interface with branch manager, service manager, service project manager or subcontractors.
• Provide sketches of field changes and discrepancies for engineering corrections and drawings.
• Assist with job layouts and bid proposals.
• Communicate with customers upon arrival and before leaving the work site.
• Keep customers informed on the service provided, outstanding issues and recommend system enhancements, upgrades, and replacement.
• Promote the sale of add‑on work and adhere to all Johnson Controls and customer safety standards.
• Provide safety leadership and instruction to all control technicians in the branch and maintain safety awareness while working onsite with subcontractors.
• Train customers in control systems operations, deliver manuals and documentation for training needs, and provide mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems.
• Compile job documentation such as certificate of completion, customer training form, training certificates and punch lists.
• Conduct extensive self‑study to improve and maintain technical proficiency in company’s product lines and complete certifications as required by the company.
• Assist in the design and configuration of building control systems, create flow diagrams, sequence of operations, bill of materials, network layouts, and electrical schematics.
• Assist in developing and testing software programs necessary to operate the system per the project requirements.
• Compile and complete project as‑built and close‑out documentation and coordinate necessary drawings and equipment schedules for submittals and installation.
• Select, order, and track delivery of materials for assigned projects and coordinate factory‑mounting processes to meet schedules.
• Assist in loading and commissioning of all system and network‑level controllers and validate complete system functionality, troubleshooting problems with subcontractors and other trades.
• Provide field change information for project team to create as‑built drawings and software and keep management informed of job progress and issues.
• Assist in performing site‑specific training for owner/operator on the total building control system, participate in release meetings, and provide recommendations and solutions to ensure facility runs efficiently, including upselling opportunities and quotes.

• Diagnose and repair complex control system malfunctions with extensive knowledge of diverse electronic or digital controls systems.
• Test and write modifications in multiple languages of system software.
• Consult with the customer through data gathered and site assessments.
• Provide field proposals for retrofits, upgrades, and enhancements to existing equipment.
• Assist sales with technical recommendations for sales leads.
• Manage assigned work to meet professional and efficient execution of time and customer satisfaction.
• Report problems or changes immediately to management and interface with branch manager, service manager, service project manager or…