HVAC Truck Senior Control Technician

This position will service the Mobile, Biloxi, Gulfport and Hattiesburg areas.

Johnson Controls is a global leader in thermal management, mission‑critical building systems, energy efficiency and decarbonization.

• Under minimal supervision, conduct preventive maintenance, repair, installation, commissioning and general servicing of systems, including detailed troubleshooting.
• Ensure high levels of customer satisfaction through direct, on‑site customer interface.
• Mentor control technicians, service technicians and mechanical technicians on building automation activities.
• Properly complete required project and service documentation.
• Provide customers with the highest level of service to solve building inefficiencies and resolve service‑related items.
• Serve as a trusted advisor to provide solutions and outcomes at the time of service.
• Diagnose and repair complex control‑systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and the ability to test and write modifications in multiple systems‑software languages.
• Consult with the customer through data gathered and site assessments.
• Provide field proposals for retrofits, upgrades and/or enhancements to existing equipment.
• Assist sales by providing technical recommendations for sales leads.
• Manage assigned work to meet professional and efficient execution of time and customer satisfaction.
• Report problems or changes to management immediately.
• Interface with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required ethically and professionally.
• Provide sketches of field changes and discrepancies for engineering corrections and drawings.
• May assist with job layouts and bid proposals.
• Communicate with customers upon arrival and before leaving the work site.
• Promote sale of add‑on work.
• Adhere to all Johnson Controls and customer safety standards.
• Provide safety leadership and instruction to all control technicians in the branch.
• Provide safety awareness while working onsite with Johnson Controls subcontractors.
• Train the customer in control‑systems operations.
• Deliver manuals and documentation to the customer for training needs as required.
• Provide mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems.
• Coach, support and train the technical workforce on non‑complex, non‑critical equipment.
• Compile job documentation such as certificate of completion, customer training form, training certificates and punch lists.
• Conduct extensive self‑study (reading, research and practice) to improve and maintain technical proficiency in the company’s product lines.
• Complete certifications as required by the company.
• Assist in the design and configuration of building control systems as defined by the contract documents.
• Create flow diagrams, sequence of operations, bill of material, network layouts and electrical schematics as required.
• Assist in developing and testing software programs necessary to operate the system per project requirements.
• Compile and/or complete project as built and close‑out documentation.
• Assist in coordination and creation of necessary drawings and equipment schedules for submittals and installation.
• Select, order and track materials for assigned projects.
• Coordinate factory‑mounting processes to meet factory and project schedule.
• Assist in loading and commissioning of all system and network‑level controllers as required.
• Assist in validation of complete system functionality and troubleshoot problems with subcontractors and other trades.
• Keep management and customer informed of job progress and issues.
• Assist in performing site‑specific training for owner/operator on the total building control system.
• Participate in release meeting with project field team.
• Provide recommendations and solutions to ensure facility is running efficiently, including upselling opportunities.
• Provide quotes to support recommendations and solutions.

• Minimum of four (4) years of commercial controls troubleshooting experience in the HVAC industry (buildings, chiller plants and systems).
• Vocational school…