Loan Operations Specialist

Position: LOAN OPERATIONS SPECIALIST
Loan Operations Specialist Location Mobile We are seeking a detail-oriented and self-motivated Loan Operations Specialist to join our team. This role is responsible for supporting loan operations through collateral management, loan booking, documentation review, and ongoing file maintenance. The ideal candidate thrives in a fast-paced environment, exercises sound judgment, and delivers high-quality service to both internal and external clients.

Position Summary The Loan Operations Specialist manages loan file maintenance, new and renewal loan booking, collateral securing and release, insurance tracking, and both electronic and physical document management. This position collaborates directly with internal teams as well as external partners such as state and local motor vehicle/titling agencies and insurance providers.

The role requires the ability to independently handle a range of administrative activities—from basic to complex—while ensuring adherence to policies, procedures, and service standards.

Key Responsibilities Manage all aspects of collateral administration, including securing, maintaining, and releasing security interests for new and existing loans

Process loan booking activities for new and renewed loans

Perform loan file maintenance, including both electronic and physical records management

Handle filing, imaging, and scanning for new transactions and loan modifications

Ensure compliance with all insurance requirements related to loans

Review and validate commercial and consumer loan documentation for accuracy, completeness, and quality

Verify and ensure accurate input of loan data into the system of record

Process adverse action loans and related documentation

Manage Money Gram check processing activities

Ensure adherence to loan policies, credit requirements, and regulatory standards

Collaborate with operational and client-facing teams to resolve loan account issues and maintain compliance

Provide ongoing support for the Bank’s technology systems and tools

Contribute to a positive team environment by demonstrating professionalism, collaboration, and accountability

Perform additional duties as needed to support the Bank’s goals and strategic initiatives

Qualifications1+ year experience in supporting loan activities.

Bachelor’s degree in business, Finance or Accounting preferred but not required.

Knowledge of loan processes, documentation, operations, and basic loan accounting is preferred.

Basic knowledge of accounting and or documentation processes;
Proficiency with MS Office applications. Strong organization, communication, and interpersonal skills.

Working Conditions Ability to work under stress and meet deadlines.

Ability to operate related equipment to perform the essential job functions.

Ability to read and interpret a document if required to perform the essential job functions.

Ability to travel if required to perform the essential job functions.

Physical Requirements Ability to sit at a computer monitor for extended periods of time.

Ability to perform repetitive finger, hand, and arm movements.

Ability to lift up to 15lbs.

Ability to effectively discern information and formulate appropriate action.

Ability to reach, squat, bend, and manually manipulate standard office equipment.

Ability to drive to various locations.

Ability to think critically and provide appropriate solutions.
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