Medical Assistant - HS - PE Pediatrics Neurology-Clinical Services - Health Physicians Group

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms.

We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

• The position coordinates the schedule and patient placement in the clinic based on need, assisting with procedures, and preparing patients for examination.
• Under the supervision of a licensed professional, can send refills for prescriptions as directed, perform electrocardiograms or X-rays, medication/vaccine administration, in-office spirometry, assist with administering screening questionnaires, venipuncture or point-of-care laboratory testing, phlebotomy, hearing or vision screening, obtaining vital signs and additional in-office testing as needed for the specialty.
• Contacts the patient/caregiver/family for all results and provides further education as directed by the ordering/overseeing provider.
• Documents all patient interaction efficiently within the electronic medical record.
• Triages patients directly for appointment intake to include obtaining medical/social/surgical/familial histories, prepares patients for examinations, and assists the provider during examinations or in-office procedures.
• Under the direction and supervision of the provider sets up procedure equipment and assists with in-office procedures.
• Maintains exam rooms are fully stocked.
• Involved with supply ordering and inventory.
• Once trained will follow standard precautions and uses infection control best practices for all patient interactions and equipment/exam room maintenance.
• Prepares and administers medications including intramuscular, intradermal, and subcutaneous injections such as vaccinations as directed by a licensed provider.
• Manages patient schedules, imaging schedules, surgery schedules and confirms all items needed for these are accounted for such as obtaining medical records, working with insurance plans for appropriate authorization, working with patients for any additional appointments/imaging needed prior to the appointment.
• Performs or delegates administrative duties such as understanding office computer applications, answering phones, welcoming patients, updating, and filing patient medical records, completing insurance forms, scheduling appointments and handling correspondence; arranges and schedules hospital admissions and other ancillary services and referrals to other providers.
• Basic coding and filing of insurance forms and conducting preauthorization work and obtaining appropriate certifications.
• Serves as a patient liaison with the providers to help patients feel at ease and explain in detail or repeat physician or provider instructions.
• Participates in quality initiatives, process improvements, and research activities to improve patient outcomes, patient experience, and patient safety.
• Ensures patient confidentiality.
• Completes all mandatory department, educational and hospital requirements.
• Adheres to current Infection Control and Safety Standards.
• Regular and prompt attendance.
• Ability to work schedule as defined and overtime as required.
• Related duties as assigned.

Employees must be in a regular position, working 20 hours or more per week (0.50 FTE or greater) to qualify for benefits.

• High School Diploma or equivalent Required
• Completion of a Medical Assistant or related healthcare training program Preferred
• Comparable combination of education and experience may substitute for the above requirements.