Medical Scribe

Role Overview

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company:
Oak Street Health

Title:

Medical Scribe (Full-time in Primary Care Setting)

The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey—huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding.

Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role.

This is an excellent opportunity for pre‑med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

• Documenting patient encounters (~80%): joining the provider in the exam room to observe patient visits.
• Documenting patient encounters (~80%): documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam.
• Documenting patient encounters (~80%): assigning appropriate CPT and ICD-10 codes.
• Documenting patient encounters (~80%): preparing after visit summaries.
• Documenting patient encounters (~80%): consulting with provider to ensure accurate and specific documentation.
• Clinical documentation improvement (~10%): requesting and reviewing medical records.
• Clinical documentation improvement (~10%): leveraging Oak Street's population health tools to support clinical documentation improvement.
• Clinical documentation improvement (~10%): preparing for and supporting daily huddles and clinical documentation reviews.
• Clinical documentation improvement (~10%): consulting with provider on clinical documentation opportunities.
• Administrative support (~10%): placing orders and referrals.
• Administrative support (~10%): addressing tasks.
• Administrative support (~10%): supporting the care team with additional responsibilities related to clinical documentation.
• Other duties as assigned.

• Knowledge of medical terminology and common medications (required).
• Prior clinical experience, including shadowing and/or volunteering (strongly preferred).
• Prior scribe or transcription experience (preferred but not required).
• Advanced listening and communication skills (required).
• Strong computer literacy and ability to learn new technical workflows (required).
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (required where indicated).
• Ability to adapt to new workflows and to quickly learn new concepts and skills (required).
• Ability to type 70+ words per minute (strongly preferred).
• Ability and willingness to…