Coordinator, HS Performance Improvement and Safety - SSO Quality & Safety Management

Job Title

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area.

- Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization's values.

- Maintains accurate, complete & confidential information utilized in the hospital Quality Assurance and Performance Improvement program and adheres to hospital policies including confidentiality.

- Flexible scheduling to include overtime as needed is required to complete time sensitive interviews. debriefs. work flow assessment, etc.

- Ensures on-time completion of deliverables: highly organized and skilled at managing numerous details for multiple projects.

- Accurately processes detail-oriented work with advanced problem-solving skills. Ability to think quickly and implement plans/structure for accomplishing work.

- Communicates and demonstrates compassionate facilitation when working with physicians, leadership, patients, families, and co-workers.

- Identifies, facilitates, and executes improvement premeds that align with the strategic priorities of the healthcare system.

- Applies various PI methodologies (LEAN, Six Sigma, Design Thinking, Model for Improvement, etc.) to lead teams in design, data collection, analysis, data reporting and facilitation of PI methodologies for assigned health system projects.

- Applies advanced PI and facilitation skills to innovate prevention of harm and implementation of evidence-based practice.

- Provides subject matter expertise in the concepts of performance improvement, health equity and patient family engagement.

- Develops, oversees, and endgames organization's internal Diversity, Equity and Inclusion (DEI) strategy, and other initiatives that foster a culture of inclusion that aligns with organizational strategic plan.

- Serves as a subject matter expert in the concepts of Health Equity, PI, and patient/family engagement. Providing solutions, training, and recommendations that support navigation of all DEI related matters.

- Researches and develops metrics for measuring the impact of DEI initiatives.

- Reports to leadership on the established quarterly performance improvement metrics and results from a DEI viewpoint.

- Concretes and analyzes complex data using statistical analysis and data visualization to identify opportunities for improvement to ensure successful execution and evaluate the organization's progress with DEI strategy and other goals.

- Advises health system organizational and entity leaders on PI and health equity initiatives.

- Assists in the development of strategic relationships with community partners to expand the reach of USA Health.

- Drives organizational change by identifying opportunities for improvement in processes, care delivery or documentation.

- Engages executive leaders, staff, campus expert resources, and professional national organizations to design and implement improvement and health equity efforts that lead to publication.

- Coordinates with medical staff and other multidisciplinary departments to conduct concurrent and respective case reviews for Clinical Safety and PI initiatives to identify process issues, care issues, and validation of data to be uploaded to reporting entities.

- Creates reports and presents results and activities to administration, medical staff and other internal and external parties to highlight opportunities to focus improvement efforts and system resources.

- Completes all mandatory department, educational and hospital requirements.

- Adheres to current Infection Control and Safety Standards.

- Regular and prompt attendance.

- Ability to work schedule as defined and overtime as required.

- Related duties as assigned.

- Master's Degree in health informatics, engineering, nursing, or a related field and 5 years acute health care professional experience with a clinical background that would facilitate assessment of patient care for coordination of quality projects. Required.

- Project management experience Required.

- Performance Improvement and safety experience Preferred.

- Comparable combination of education and experience may substitute for the above requirements.

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.