Coord, Quality & Performance Improvement - Prov Quality & Safety Management - Providence

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms.

We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

• The Quality and Performance Improvement (PI) Coordinator’s professional responsibilities within scope of practice:
  • Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization's values.
  • Adheres to hospital policies including confidentiality,
  • Works the assigned schedule and overtime as needed.
  • Enhances professional growth and development through participation in education programs.
  • Engages and fosters relationships with all levels of staff within (he organization; building strong relationships with team
  • members, faculty and customers.
  • Possesses superior time management skills with the ability to multi-task and prioritize, establish timelines and meet deadlines.
  • Ensures on‑time completion of deliverables; highly organized and skilled at managing numerous details for multiple projects.
  • Showcases an open mind and spirit to continuous learning and research
  • Practices innovation in process improvement and exhibits passion in the belief of harm prevention and evidence‑based practice
  • Maintains a spirit of optimism and conviction to speak up for quality and safety, showcasing constructive approaches to errors and system improvement opportunities
  • Advocates for the engagement of the family and patient.
  • Communicates and demonstrates appropriate customer relation skills with physicians, patients, families and co‑workers
  • Maintains accurate, complete & confidential information utilized in the hospital Quality Assurance and Performance
  • Improvement program
  • Serves as a leader or member of various committees.
  • Advises organizational leaders, department heads in planning, monitoring and evaluation activities.
  • Applies knowledge of performance improvement tools to assist teams, helping to manage and propel team communications.
  • Provides education/information on Performance Improvement activities to various healthcare audiences on a regular basis.
  • Serves as a subject matter expert in the concepts of quality management, performance improvement, and patient/family engagement.
  • Possesses ability to accurately process detail‑oriented work with advanced problem‑solving skills, ability to think quickly and implement plans/structure for accomplishing work, remaining composed under pressure, working in a small, fast moving, and at times, intense environment.
  • Anticipates team needs and takes initiative to complete work before being asked.
  • Applies strategic planning to address large scale opportunities for improvement with transformational leadership.
  • Evaluates and analyzes complex data using statistical analysis to identify opportunities for improvement.
• Quality Management / Safety
  • Understands the principles of human factors and safety and applies them in performance improvement project designs.
  • Participates in root cause and system analysis of sentinel, adverse, or near miss occurrences to discern improvement opportunities, as needed.
  • Coordinates and promotes initiatives in alignment with the Joint Commission National Patient Safety Goals, reduction or elimination of patient harm, and evidence‑based quality initiatives.
  • Assists the organization in identifying…