Care Access Associate - UH MRI - University Hospital

USA Health Job Opportunity

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms.

We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

Calls patients to remind them of scheduled appointments, to reschedule 'no show' appointments and to verify demographic information for billing purposes

Prepares charts and encounter tickets for scheduled clinics in accordance with written policies and guidelines

Greets patients in a friendly manner

Obtains demographic and insurance information

Verifies insurance through individual insurance carrier websites and documents necessary information for billing purposes

Obtains insurance and medical records release authorization in accordance with HCFA guidelines and Risk Management policies

Checks patients into clinic

Notifies patients of non-covered services being rendered

Checks patients out of clinic

Reviews encounter tickets for completeness and accuracy of CPT and ICD9 codes and follows up with provider when appropriate codlng end documents are not available

Keys all charges into computerized billing system

Collects patients co-payments or balances due on account and enters payments into the system

Answers patients' inquiries regarding fees and payments

Prints bills on demand for patients requesting them at time of service

Tracks encounter tickets daily to ensure that all clinical activities are posted, that a 'no show' and 'canceled' patients are correctly recorded on both the information system and medical records for compliance purposes, and that charges, payments and deposits balance

Follows appropriate cash handling policies and procedures

Schedules patient appointments for faculty and other medical providers rn accordance with written policies and guidelines

Answers telephone inquiries and provides basic information regarding physician qualifications, available appointment times, directions and billing requirements

Screens telephone calls and connects patients to staff most qualified to handle inquiries deemed outside the scope of this position (I.e. medical, legal, compliance issues) in accordance with policies and procedures

Verifies referral authorizations for clinical activities

Generates, referral authorization requests to other specialists following written policies and procedures

Maintains medical records

Files clinical data, referrals, inpatient records and test results daily

Processes all medical records requests, disability forms and subpoenaed records according to HIPAA and Risk Management guidelines and policies

Utilizes health network information system for patient registration, scheduling appointments, checking patients in and out and

patient inquiry

Ensures patient confidentiality

Regular and prompt attendance

Ability to work schedule as defined and overtime as required

Related duties as required.

Cardiac monitor placement

Completes all mandatory department, educational and hospital requirements

Adheres to current Infection Control and Safety Standards

Regular and prompt attendance

Ability to work schedule as defined and overtime as required

Related duties as assigned

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

High School Diploma or equivalent and 1 year of experience in access…