Field Podder Advocate; Field Based

Job Summary

This is an exciting opportunity for an experienced diabetes educator or Certified Pod Trainer to make a direct impact on patient outcomes while partnering with one of the most innovative companies in diabetes technology. As a Field Podder Advocate, you'll play a critical role in helping new Omnipod 5 users successfully adopt and remain on therapy by providing personalized clinical support, education, and coaching during their first 90 days.

Working closely with healthcare providers, clinic staff, and the local territory team, you'll serve as a trusted clinical resource, helping patients overcome barriers, build confidence, and experience the full benefits of Omnipod therapy. This full-time, 4-5 month contract role is ideal for professionals who are passionate about diabetes care, enjoy building meaningful patient relationships, and thrive in a flexible, field-based environment.

This is an exciting opportunity for an experienced diabetes educator or Certified Pod Trainer to make a direct impact on patient outcomes while partnering with one of the most innovative companies in diabetes technology. As a Field Podder Advocate, you'll play a critical role in helping new Omnipod 5 users successfully adopt and remain on therapy by providing personalized clinical support, education, and coaching during their first 90 days.

Working closely with healthcare providers, clinic staff, and the local territory team, you'll serve as a trusted clinical resource, helping patients overcome barriers, build confidence, and experience the full benefits of Omnipod therapy. This full-time, 4-5 month contract role is ideal for professionals who are passionate about diabetes care, enjoy building meaningful patient relationships, and thrive in a flexible, field-based environment.

Full-time, 4-5 month contract role. Any opportunity beyond the contract would be based on business need, role availability, and individual performance and is not guaranteed.

The Field Podder Advocate is an in-territory, retention-focused clinical role, dedicated to supporting new Omnipod 5 users during the critical first 90 days of therapy. Working in close collaboration with the Territory Manager, Clinical Services Manager, Healthcare Providers and clinic staff, the Podder Advocate will serve as a consistent post-training clinical point-of-contact, proactively engaging customers based on risk assessments and providing targeted clinical support to help them successfully adopt and remain on therapy.

Through value-driven clinical support, this role reinforces confidence in Omnipod therapy and proactively addresses barriers to long term use.

Through a structured, risk-based support model, the Field Podder Advocate will assume local patient support, post-initial training, and provide clinical follow-up customized to patients’ level of attrition risk. This role will leverage targeted retention calls, relevant resources, in-person follow-ups and refresher trainings, as needed, to provide high-touch clinical support to patients in their territory. This role will also interface with HCP offices as a clinical partner to provide continuity of care and equip HCP offices to support their patients’ ongoing use of Omnipod.

• A dynamic professional with a flexible mindset, who excels in delivering clinical excellence, driving exceptional patient outcomes, and educating healthcare providers.
• A proven educator who empowers patients to gain confidence and achieve success in their adoption and ongoing use of Omnipod products.
• A clinical expert with experience in diabetes technology and Omnipod 5, who uses evidence-based insights and professional experience to guide providers toward adoption and ongoing support of Omnipod use among their patients.
• A team-oriented partner who works closely with the territory team and HCP offices to ensure coordinated patient support, continuity of care, and exceptional customer experience.
• A highly organized, self-directed professional who can effectively prioritize patient support activities while maintaining a personalized experience.

• Implement the risk-based, retention workflow for patients in territory, post-training.
• Provide clinical support post-training, for patients in territory, as needed.
• Contribute to clinical partnerships with HCPs and clinic staff.
• Own patient follow-up and clinical support throughout the post-training journey, with a focus on successful therapy…