More jobs:
Front Desk Agent
Job in
Mobile, Mobile County, Alabama, 36601, USA
Listed on 2026-08-05
Listing for:
Hilton Garden Inn Mobile West
Full Time
position Listed on 2026-08-05
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, English Customer Service
Job Description & How to Apply Below
Front Desk Agent Responsibilities
Manage online, phone and in-person room reservations
Welcome guests, check them in, distribute room keys and explain the hotel's amenities
Take payment from customers
Respond to guests' issues and complaints in a friendly, timely manner
Explain local amenities and attractions to guests
Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
Assist customers with the planning of special events such as weddings and business conferences
Arrange specialized services for VIP customers
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