Identity Services Manager

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

The Identity Services Manager, University Information Services (UIS) – Georgetown University, provides knowledge, skillsets and subject matter expertise for provisioning/deprovisioning, federation, authentication and access management, and directory services. This position will also support the design, implementation and ongoing improvement of data validation and feedback interfaces for core business systems. In this role, you will apply your knowledge and skillsets to provide support, consultation, design services, testing, documentation and implementation for Okta, Sailpoint, LDAP, Shibboleth/SAML and Linux based systems.

That will include configuration/implementation of new functionality, versioning, modification of existing set ups, and provide support for troubleshooting various issues or incidents.

• Management of existing Linux based systems and applications, infrastructure support and identity integrations with various technologies and services.
• Ensuring collaboration and cross-training across multiple software platforms.
• Managing and prioritizing development projects to align with organizational goals.
• Implementing best practices for software development and maintenance.
• Reporting on project progress and team performance to senior leadership.

This position will report to the Director of Identity and Access Management, UIS. The work of the Identity Services Manager is essential to the organization’s overall success, as it directly impacts the efficiency and reliability of our higher education platforms. This role will collaborate closely with other department members and stakeholders, ensuring that development efforts support the broader mission and goals of Georgetown University.

• Bachelors in Computer Science or relevant experience
• 2+ years of software engineering experience (Java or Python preferred, but open to other languages)
• Strong background in API-first design, microservices, event-driven architecture, and cloud technologies
• Familiarity with Workday, Ellucian Banner and Okta a plus
• Proficiency with Lucidchart, Jira, and Confluence
• A collaborative mindset with the ability to ask bold questions, influence direction, and lead solutioning conversations

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: (Use the "Apply for this Job" box below)..

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

$66,783.00 - $

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

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