I.T. Computer Operator

Overview

I.T. Computer Operator Altera Digital Health Managed Services – Springhill Medical Center. Altera managed services IT Team located at Springhill Medical Center in Mobile, Alabama is seeking an entry-level candidate with IT experience. You will join a highly motivated IT team responsible for daily operations, maintenance and implementations of new systems, including clinical EHR, financial management, supply chain management, payroll/human resources, interface engines and more.

This is an exciting opportunity to work for one of the largest healthcare information technology companies. Altera Digital Health provides managed services to Springhill Medical Center’s facilities and is located on the hospital’s main site in Mobile, AL.

• Monitor computer systems, servers, and networks to ensure smooth operation
• Execute scheduled tasks such as backups, batch jobs, and system updates
• Respond to system alerts, errors, and outages in a timely manner
• Maintain logs of system performance, errors, and activities
• Perform routine hardware and software maintenance
• Assist in troubleshooting technical issues and escalate when necessary
• Assist in resolving support calls escalated by the Service Desk
• Ensure data integrity and system security protocols are followed
• Install and configure basic software and hardware components
• Support IT teams with system upgrades and migrations
• Follow standard operating procedures (SOPs) and compliance guidelines
• Service Now ticket compliance

• Basic knowledge of computer systems and operating systems
• Familiarity with networking concepts and IT infrastructure
• Strong problem-solving and troubleshooting skills
• Ability to follow procedures and work independently or with a team
• Attention to detail and strong organizational skills
• Good communication skills for reporting issues

• High school diploma or equivalent (required)
• Associate or bachelor’s degree in Information Technology or related field (preferred)
• 0–2 years of experience in IT operations or support

On-site IT department operations centers. Standard work week, with the possibility of after-hours, on-call support, and holiday work as required. Primarily works in a standard office environment. Role may involve prolonged computer use and monitoring screens. On-call and after-hours work may be required during peak times, such as the end of the month, quarter, year or during applications upgrade.

Location:

On Site - Mobile, AL. Duration:
Full-Time. Salary Range: $38,000 - $45,011. The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education.

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.

If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us at: H To learn more, visit  As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement.

All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.