IT Systems Administrator

We are looking for individuals who are eager to learn, highly customer focused, patient, reliable, able to effectively communicate, self‑driven, have a positive attitude, and can prioritize and execute tasks without micro‑management. If you are passionate about technology, problem‑solving, and thrive in a fast‑paced environment, we invite you to become an integral part of our growing team!

• Administer, monitor, and maintain a customer's IT infrastructure.
• Install, configure, and troubleshoot hardware and software components.
• Collaborate with the IT team to implement and support network security measures.
• Provide technical support to end‑users and resolve IT‑related issues.
• Conduct regular system audits to ensure compliance with security policies.
• Stay updated on emerging technologies and recommend enhancements for continuous improvement.
• Assist in planning and implementing IT projects.
• Ownership and responsibility for specific clients.
• Follow up with customers and team to verify issue resolution.
• Analyze customer trend data to proactively prevent issues and improve productivity.
• Wi‑Fi and network connectivity troubleshooting.

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as an IT System Administrator.
• Strong knowledge of Windows operating systems.
• Experience with virtualization technologies (VMware, Citrix, Hyper‑V).
• Familiarity with network protocols, switching, security, and firewalls.
• EMR/EHR/Practice Management or other database software.
• Microsoft 365, Office 365, and Azure.
• Excellent troubleshooting and problem‑solving skills.
• Previous technical support and customer support experience is highly desired.
• Ability to adapt quickly and work both independently and collaboratively within a team.
• Effective communication and interpersonal skills.
• Organizational skills with time management, prioritization, and documentation.
• Ethical conduct.

• Must have 1 year’s IT experience.
• Must have ability to relocate to Mobile, AL before starting work.

• Yearly pay & performance bonus.
• 401(k) & matching.
• Health insurance.
• Paid time off.
• Career growth opportunities for highly motivated team members.

Full Time (8 hours/day) | Monday-Friday | Day Shift | In Person