Strategic ITSM & Customer Delivery Leader
Job in
Mobile, Mobile County, Alabama, 36624, USA
Listed on 2026-09-04
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Jobtailor seeks an accomplished senior leader to direct customer service delivery for high-stakes IT programs, including NASA partnerships. The role emphasizes strategic leadership, enterprise IT infrastructure knowledge, and cross-functional collaboration to exceed SLAs and contractual commitments.
The successful candidate will drive governance, customer engagements, and service improvements while mentoring CSRs and technicians in a fast-paced, mission-driven environment.
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