General Manager
Listed on 2026-05-31
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Management
Retail & Store Manager, Hotel Management, General Management, Operations Manager
Job Description
:
General Manager
Position Title
:
General Manager
Classification
:
Full-Time / Exempt
Reports To
:
Regional Manager
The General Manager (GM) leads daily operations and drives performance through inspired leadership, accountability, and commitment to the Walk-On’s Way. This role ensures excellence in guest satisfaction, team development, and financial results while fostering a fun, winning culture.
Key Responsibilities Guest Experience & Brand Standard- Deliver an exceptional guest experience that embodies Walk-On’s culture.
- Ensure consistent execution of brand standards for Quality, Service, and Cleanliness (QSC).
- Resolve guest concerns quickly and professionally.
- Recruit, train, and lead a high-performing management team and hourly staff.
- Conduct regular manager meetings, performance evaluations, and coaching.
- Build a culture of accountability, recognition, and growth.
- Drive sales and profitability through sound financial management and local marketing efforts.
- Manage labor, food, and controllable costs to meet or exceed targets.
- Execute business plans and analyze financial results to identify opportunities. Compliance & Safety
- Ensure adherence to all federal, state, and local labor laws and company policies.
- Maintain a safe, secure, and sanitary environment for guests and team members.
- Protect company assets and uphold ethical business practices.
- 3+ years of full-service restaurant GM or senior management experience (high-volume preferred).
- Proven leadership, communication, and financial management skills.
- Ability to work 50–60 hours per week, including nights, weekends, and holidays.
- Must be able to stand for long periods and lift up to 50 lbs.
We’re more than a restaurant — we’re a team that wins together. Our leaders embody humility, hustle, and hospitality in everything they do.
Equal Employment Opportunity (EEO)Walk-On’s Sports Bistreaux is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members.
This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
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