Regional Personal Training Manager

Our client is seeking a Regional Personal Training Manager. The RPTM is responsible recruiting for, hiring, onboarding, and mentoring new and existing personal trainers to become get acclimated to the performance expectations of the personal training program as well as to ensure that the program grows and/or maintains targeted levels of monthly production. At all times, the Personal Training Manager must demonstrate a thorough understanding and ability to perform all aspects of the personal trainer position along with full understanding of organizational and departmental policies, is expected to disseminate changes in policy, procedure, or performance expectations to his/her department in a clear, concise, and timely manner while representing the organization positively.

• Assist the Personal Training Director in recruiting, hiring, and onboarding new Personal Training Manager for his/her assigned region.
• Provide new personal training manager a specific schedule of onboarding activities (to cover the first 30 days of employment).
• Schedule trainings so as to ensure that personal training staff personnel develop a thorough working knowledge of the current POS system.
• Coach personal trainers on running an effective consultation for a prospective training client; shadow previously trained personal trainers to evaluate their proficiency on providing client consultations.
• Instill in the personal training staff all fundamental skills related efficiency of appointment setting for fitness consultations and overall prospecting within his/her assigned personal training department.
• Lead all personal training staff by example in knowing, following, and understanding specific personal training and also policies and procedures, with an emphasis on full understanding of current personal training cancel/freeze policies/procedures.
• Conduct session quality reviews of existing personal training staff within the assigned region.
• Support the Personal Training Director by effectively disseminating new personal training sales strategies, as rolled out by the Personal Training Director.
• Perform consults (monthly minimums as determined by Personal Training Director).
• Understand departmental KPI's and metrics such that s/he can successfully support Club and organizational efforts to improve overall personal training sales growth as well as guide the development of individual personal trainers while they build clientele.
• Promote client retention in his/her assigned Clubs by maintaining a strong team of skilled professionals and providing support, direction, and education to them, as needed.
• Train (and assign) personal training staff on monthly trainer business plans as well as daily/weekly reporting.
• Oversee assigned PT managers and leads within the region working closely with them and all PT staff within the designated region to ensure company financial and customer satisfaction goals are met.
• Drive the implementation of company programs by motivating and supporting club team within the region to develop and implement action plans that meet operational and organizational objectives.
• Assist in the achievement of club PT goals within assigned clubs.
• Identify, interview, and hire personal training managers and assist PT Managers in hiring additional PT staff in assigned clubs.
• Demonstrate successful leadership as well as techniques – both sales, training, and recruiting/hiring; leading by example.
• Train, coach, and monitor PT team successes, and hold PT Managers accountable at assigned clubs.
• Counsel, discipline, and terminate PT Managers and assist PT Managers when addressing the same with PT staff in assigned clubs.
• Communicate effectively with upper-management about all successes, deficiencies, concerns/problems, identified areas of improvement, etc. regarding assigned region.
• Communicate and drive company policy, procedure, and vision in all areas of management.
• Drive PT revenue through personal sales meeting minimum requirements for Regional PT position as well as through effective management of assigned PT teams.
• MAY SELECT to maintain a regular personal training schedule alongside responsibilities described above (TBD by PT Director based upon needs of the region as identified by the Personal Training Director).
• Deliver fast paced, pre-designed workouts to medium and large groups of clients.
• Lead and motivate clients throughout intense training sessions.
• Build and then maintain a highly engaged member participation base.
• Practice what is being preached...Lives a lifestyle similar to the way you want clients to live theirs.
• Ensure safety of participants in regard to exercise technique and participation of boot camp activities as well as to modify specific exercises in order to create accommodations for varying skill levels among participants.
• Attend weekly and monthly fitness meetings and required educational presentations; may be asked to assist in preparation of said meetings and presentation of specific topics in said…