District Manager, Management

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development

The District Manager is responsible for building and coaching an empowered, committed, high-performing team to achieve results and drive Jackson Hewitt strategies by providing the most amazing service to our clients and achieving operating excellence. This is a wonderful opportunity in the Central California area, supporting Bakersfield, Calexico, El Centro, and Los Angeles. This role is part of a division of Jackson Hewitt, with an emphasis on collaboration with Rapido y Preciso Tax Services.

This position has full accountability for financial results including all key metrics and growing the overall brand within the assigned district (20-30 locations). Excellent leadership skills, communication abilities, bilingual English/Spanish communication skills, and a passion for excellence will prepare the District Manager for a successful career with Jackson Hewitt. Do you have what it takes to lead our team to success?

• Responsible for managing the local P&L, recruiting, staffing, scheduling, store set-up, store operations and implementing marketing initiatives.
• Ensures the safety/security of company assets, clients, and employees through regular store visits, and training of store standards/compliance with company and government safety standards.
• Responsible for building a high performing team through the recruitment, selection, guidance, training, and development of team members. Builds strong relationships within the local community.
• Provide actionable strategies for retention by creating individual development plans; maintain high morale and a high retention rate for top associates.
• Act as a coach and mentor to store leadership by using discretion in assessing performance, providing feedback and coaching to improve performance.
• Foster an environment where all associates are comfortable expressing their views; creates enthusiasm, passion, and a desire to excel. Set high standards and empower others to achieve.
• Manages and develops the Assistant District Manager, and partners with him/her to drive sales and exceptional client service; supervises support staff to drive results in the district.
• Manages budgeting, forecasting and the P&L. Identifies business opportunities to improve client attraction and retention, improves margin/profitability, accountable for financial targets and cash control and reduces expenses within the district.
• Ensures execution of all company branding and operational standards.
• Creates and/or approves work schedules and timecards. Monitors Dayforce during all shifts, works with Human Resources on any employee relations issues or complaints and training.
• Partner with HR Business Partner to investigate, assess, and resolve employee relations matters and use company development and performance management tools and processes on a consistent basis.
• Maintain relationships with brokers, property managers and landlords. Coordinate with facilities to determine Capex budget and purchases, contractor and new office build out, design and completion schedules.
• Analyze store operating policies, practices and procedures and recommend changes as necessary.
• Ensure adherence to all Federal, State and Company compliance regulations.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.

A bachelor's degree is preferred, or equivalent years of experience in the same field.

• Minimum of 3-5 years' experience in retail management preferred.

Must be bilingual, with strong Spanish/ English communication skills required.

• A passion for mentoring and developing others is a must for the District Manager.
• Must demonstrate strong interpersonal skills including the ability to lead and engage a team, create a culture of exceptional client service and operational excellence through the execution of goals and objectives and develop strong talent that can be moved throughout the organization.
• Must be able to hold an Electronic Filing Identification Number (EFIN).
• Must have excellent communication skills (written and oral), solid planning and organizational skills, a strong understanding of the financial aspects of the retail business and prior multi-unit P & L responsibility (preferred).
• Proficiency with Microsoft Office Suite:
  Word, Excel and PowerPoint.

• Frequent walking, standing, bending, stooping, sitting, crawling and lifting.
• Ability to stand 8-10 hours per day.
• Reliable transportation, own insurance and a valid driver's license required.
• Flexible work schedule, including weekends and holidays if needed.
• Ability to lift, push or pull up to 40 pounds on a frequent basis.
• Local travel up to 50% required (could be higher based on area). Some…