Chief Operating Officer- University Hospital - UH Administration - University Hospital

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms.

We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

The Chief Operating Officer (COO) serves as the senior operational executive responsible for the day-to-day performance of University Hospital. Reporting directly to the CEO – Adult Hospitals, the COO ensures that the hospital operates safely, efficiently, and effectively while advancing the strategic priorities of the adult hospital enterprise.

The COO provides integrated facility leadership across clinical, ancillary, support, and administrative operations and is accountable for translating enterprise strategy into reliable execution at the hospital level. The COO works in close partnership with the facility's nursing and physician leadership, enterprise Executive Directors, and system leaders to improve patient flow, operational performance, quality, patient experience, workforce effectiveness, and financial results.

A central responsibility of the COO is to identify and resolve operational barriers that cross traditional departmental or service-line boundaries. The COO ensures that enterprise standards are consistently implemented while maintaining the flexibility necessary to address the unique clinical and operational needs of the facility.

• Serves as the senior facility operations leader and is accountable for integrated execution across the hospital.
• Provide executive oversight of daily hospital operations and ensure reliable execution across clinical, ancillary, and support functions.
• Maintain continuous awareness of hospital operating conditions, including census, capacity, ED demand, procedural activity, staffing, patient flow, and operational constraints.
• Identify and resolve operational barriers requiring coordination across multiple departments or service lines.
• Ensure effective escalation of significant operational, safety, staffing, capacity, or service concerns.
• Establish disciplined operating routines and accountability mechanisms across the facility.
• Ensure hospital resources are aligned with patient demand and organizational priorities.
• Translate adult hospital enterprise strategy into actionable facility operating plans.
• Partner with enterprise Executive Directors to implement standardized processes, performance expectations, and strategic initiatives.
• Ensure appropriate adoption of enterprise standards while identifying legitimate facility-specific operational requirements.
• Identify variation in performance or practice and work collaboratively with enterprise leaders to address underlying causes.
• Serve as the principal link between enterprise functional strategy and facility-level execution.
• Provide executive leadership for facility throughput and capacity performance.
• Partner closely with the Executive Director of Bed Capacity Management & Patient Flow to reduce avoidable delays and optimize inpatient capacity.
• Drive multidisciplinary accountability for ED boarding, admission flow, bed turnover, discharge progression, and length of stay.
• Lead facility response to capacity constraints and surge conditions.
• Ensure barriers to patient progression are escalated and resolved quickly.
• Support coordinated patient movement between University Hospital and Providence Hospital when clinically and…