American Red Cross: Community Volunteer Engagement Senior Specialist

Job Overview

Grow the community volunteer capacity, engage external partners and the community to meet local needs for community based programming including preparedness programs, restoring family links, veteran services and other regionally approved services.

• Liaise with community programming leads (Executive Directors and Community Volunteer Leaders) to understand and meet workforce needs
• Community Services Volunteer management
• Create visibility and engagement of internal volunteers, youth groups, and partners in chapter opportunities

• Designing and sharing new and non-traditional volunteer opportunity types to mobilize the community
• Manage the Volunteer Services workforce systems and processes to ensure recurrent and one-time community services are staffed fully
• Serve as a subject matter expert in the design of volunteer opportunities to best meet the needs of the community, organization and volunteer
• Continuous Improvement:
  Support the organizational learning and adoption of new and non-traditional volunteer opportunities with line of business
• Data and reporting on Community Services volunteer impact
• Program and process improvement
• Volunteer and Employee Matrixed Management
• Directly lead teams of volunteers locally and regionally
• Support peers across the region who may lead local community volunteer teams

This position is not eligible for relocation assistance.

• Education:
  
  Bachelor’s degree or equivalent combination of related education and experience required
• Experience:
  
  5-7 years related experience required;
  Volunteer Management experience preferred
• Management
  
  Experience:
  
  1 year supervisory experience preferred

Skills & Abilities:

• Excellent oral and written communication skills
• Strong training and presentation skills
• Interpersonal skills and the ability to relate effectively to people of diverse backgrounds and education levels
• Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred
• Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively are required
• Recruiting experience or the ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner is required
• Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook

Travel may involve travel.

A current valid driver’s license and good driving record are required.

Physical Requirements:

• Depends on work assignment; may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate lights to medium weights up to 20 pounds
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information
• Overall mobility is essential; may include sitting for long periods of time, driving a vehicle and working under challenging conditions; will include working evenings and/or weekends occasionally

Work Conditions:

Work is performed indoors with potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on a 24‑hour call during major disasters.

• Great Organizational skills
• Established Community contacts
• Great Communication skills
• Experience engaging volunteers
• Must be flexible
• Open to all populations in that area
• Must be Tech savvy

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• Paid Time Off:
  Starting at 15 days a year, based on type of job and tenure
• Holidays: 11 paid holidays, including six core holidays and five floating holidays
• 401(k) with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance:
  Short & long‑term service awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified…