Coordinator Volunteer Home Care

Volunteer Services Coordinator

The Volunteer Services Coordinator is a member of the interdisciplinary team who is responsible for representing the volunteers and advocating for volunteer services, identifying needs for volunteers, matching volunteers with patients and families, and assigning volunteers.

• Maintains list of volunteers assigned to the team with information needed to adequately match patients and volunteers.
• Maintains frequent communication with the team's volunteers.
• Matches and assigns volunteers with patients and families.
• Encourages and collects volunteer notes; tracks and reports hours to Volunteer Services manager.
• Represents the volunteer program in team meeting while encouraging use of volunteers.
• Serves as a liaison to facilitate communication between volunteers and staff.
• Provides individual volunteer support as needed.
• Informs patients and families of volunteer availability and assesses pt/family needs for volunteer services.
• Supervises volunteers when designated supervisor is unavailable.
• Assists with determining recruitment needs.
• Supports the volunteer program through participation in volunteer trainings and functions.
• Undertakes any other special projects at the direction of the supervisor.

• Ability to develop telephone rapport with volunteers, patients, and families.
• Understanding of volunteering motivations.
• Excellent communication skills and interpersonal skills.
• Ability to work as a team member.
• Excellent organizational and record keeping skills.
• Ability to travel per job requirements.

• High school education.
• Previous experience as a volunteer.
• Some healthcare or volunteer administration experience preferred.
• Bilingual skills may be appropriate in certain geographic areas.

• EOE/AA M/F/D/V

• Competitive compensation
• Health, dental, vision, life and disability insurance
• Pre‑tax healthcare and dependent care flexible spending accounts
• Life insurance
• 401(k) plan with numerous investment options and generous company match
• Cancer and/or critical illness benefit
• Tuition Reimbursement
• Paid Time Off
• Employee Assistance Program
• Legal Insurance
• Roadside Assistance
• Affinity Program