Director Customer Line Quality

parental leave, paid time off, profit sharing

Feb 19, 2026

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Job Description

Airbus Americas, Inc is looking for a Director Customer Line Quality to join our team based in Mobile, AL.

As part of the network of Single Aisle Quality Managers the position holder is responsible for the Quality Management System, Organization & Certifications for the A320 Customer Line in Mobile. Through a team of Quality professionals & Certifying Staff the position holder secures the application of the Airbus QMS an system of maintenance, testing + certifiable release process which secure and demonstrate the Aircraft is assembled, tested and attested in line with Quality Requirements.

The person's Organization verifies and certifies AC airworthiness through inspections and tests in compliance with applicable quality system and regulation and releases A/C under EASA / FAA Part-145. The person ensures the integrity of the Quality Personnel and Certifying Staff based on qualification and personal competencies. The jobholder secures and develops the Airbus Quality and Safety Standards in accordance with Airbus policies, national and international authorities and laws.

Meet

the Team

Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery - working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health & safety - along flowlines and flight lines. Join our team and watch our aircraft come to life.

Your Working Environment

On 'Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.

How

We Care for You

• Financial Rewards:
  Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")
• Work/Life Balance:
  Paid time off including personal time, holidays and a generous paid parental leave program.
• Health & Welfare:
  Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
• Individual Development:
  Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

Your Challenges Implements and secures the effectiveness of the Airbus Quality Management System (QMS) by the independent quality function within the Customer Line in Mobile for A320.

30%

• Responsible for QMS implementation and surveillance linked to Aircraft testing, configuration management + release securing all actions to keep necessary approvals (EASA 21, EN9100, etc.) by showing evidence of the effective compliance to the Quality Management System in front of the authorities and the customers.
• Support the Customer Line major process owners in the continuous improvement of process maturity and efficiency (produce aircraft (AC) and develop AC)
• Ensures risks are managed and mitigated/prevented
• Secures a system of oversight and management of key areas

Verifies and certifies Aircraft test release & compliance through teams of trained, qualified and independent FAL-GTE + Attestation & Conformity in compliance with applicable Ground Test & Quality System and regulation and releases A/C through the FOT up to Ferry Flight. 20%

• Securing, via Flight line/Customer Line Quality Test Teams the continued configuration + status of Aircraft.
• Documentation of the as-built aircraft matches and is confirmed to match the as-built status.
• Formal release of the Aircraft, via planned test/inspections and Quality Gates, at key conformity milestones in accordance with Airworthiness requirements.

Ensures quality level of all produced AC and continuous quality improvement to meet customer satisfaction, secures and develops the Airbus quality and safety standards in accordance with Airbus policies, national and international authorities and laws. 10%

• Implements a system to capture and improve Quality standard of product and process; including driving down CnQ related to Customer Line and…