Department Manager

# Department ManagerFAIRVIEW AVE (25411)##

Job Description
** Overview
* * Murphy Family Restaurants is a family-owned franchisee for over 30 McDonald's across Southeast Alabama and the Florida Panhandle. We are looking for dynamic
** Department Managers
** to join our growing team! Department Managers lead shifts and directly support the General Manager with internal functions to achieve restaurant performance and quality standards.

This role requires 1-3 years of management experience in a quick service restaurant. Department Managers must have open availability (any day, any shift) with a commitment to an average 48-hour work week – typically (3) 10-hour shifts and (2) 9-hour shifts.
** Responsibilities include but are not limited to**:
* Responsible for managing the restaurant with the General Manager, including oversight over all store operations from production to guest service areas; direct the work of team members, both managers and crew
* Assist General Manager as necessary to ensure restaurant meets performance expectations
* Coach and role model McDonald’s guest and service experience behaviors, ensuring end-to-end consistency in service delivery, especially with crew members
* Provide an environment that fosters continuous employee development, learning and teamwork; set the example through coaching and personal development planning
** Manages a department within the restaurant (People, Kitchen, and/or Guest Services)**:
* ** People Department:
** Analyze restaurant labor and crew capability needs for crew under direction of General Manager; prepare and set weekly schedules, including days and hours of work, for all crew; ensure schedules meet business needs
* ** Kitchen Department:
** Manage inventory levels to meet operating needs and budget; prepare inventory forecasts and ordering recommendations for General Manager approval, and ensure related activities are coordinated (i.e., receiving deliveries); perform trend analysis on food costs to inform planning
* ** Guest Services Department:
** Coordinates POP and merchandising execution so that proper elements are in place; ensure crew and managers are trained in service procedures to deliver a great customer experience
** Additional responsibilities**:
* Ensure food safety is always maintained and in accordance with procedures; ensure team members understand their role and are up to date on training and procedures
* With the General Manager, perform and assign maintenance activities to ensure restaurant meets or exceeds standards of excellence (proactive planning, cleanliness, procedures); collaborates with General Manager to ensure coverage and troubleshooting emergencies
* Appraise team members’ (both managers and crew) productivity and efficiency for the purpose of recommending promotion, termination, or other change in status
* * Other duties as assigned
** Qualifications**:
* 1-3 years of quick service restaurant management experience
* Demonstrated experience leading a team in in a fast-paced managed environment
* Strong leadership skills with the ability to coach and mentor a team
* Ability to communicate effectively and professionally
* Strong customer service skills with a support focused-mindset
* Achievement oriented with strong organizational, interpersonal and problem-solving skills
** Benefits**:
* Competitive pay
* PTO + Paid Vacation + 5 paid holidays per year
* Company provided insurance – shared expense employer contribution
* Company paid Telehealth (Doctor on Demand)* $3,000/year in college tuition assistance
* McDonald’s training and advancement opportunities
* Free meals
* 30% National Employee Discount, at participating locations
* Exclusive discount program
** Additional Info**:
* This job posting contains some information about…