Retail Store Manager II

Job Details

• Title:
  
  Retail Store Manager (RSM)
• Location:
  
  Mobile, AL 36695
• Position Type:
  Full Time
• Salary Range: $40,000.00 - $65,000.00 base + commission per year
• Category:
  Store Management

Mobilelink is a national retailer of Cricket Wireless products. We are seeking an energetic Retail Store Manager to lead our Mobile, AL location.

Equal‑Opportunity Employer

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days
• Dental insurance
• Health insurance
• Vision insurance
• Company‑paid life insurance

• Fully accountable for sales, service, and customer experience initiatives in‑store.
• Consistently demonstrate excellent leadership and coaching skills, inspiring, engaging, and motivating the team.
• Create a work environment where all employees can excel.
• Deliver exceptional customer experience.
• Assist in educating personnel on the compensation plan and ensure employees maximize sales.
• Collaborate with the District Manager and other parties to launch new products, services, or processes.
• Ensure employees are properly trained on new products and promotions.
• Assist HR and Loss Prevention with internal investigations.
• Provide coaching and development on the sales floor.
• Schedule and staff to budgeted hours.
• Maintain a clean and inviting environment for customers.
• Adhere to back‑office compliance, processes, procedures, reports, documentation, and policies.
• Respond promptly to all communications.
• Ensure completion of required training within the store.
• Protect assets.
• Participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless, including customer engagement, product representation, and marketing material distribution. Participation is a condition of employment and is notified with reasonable notice.

• At least 2 years of proven retail sales management experience with a commission model.
• At least 2 years of recruiting, hiring, and developing successful store sales teams.
• Excellent sales skills and ability to meet or exceed performance standards.
• Strong motivation, leadership, and development skills.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Proficient with personal computer, wireless equipment, copier, and fax.
• Effective communication, presentation, and interpersonal skills.
• Strong organizational skills with attention to detail.
• Reliable transportation to assist at other locations within a 30‑minute radius from the home store when needed.
• Valid driver’s license and auto insurance.

8‑hour shift – Weekdays and every Saturday.