Operations Manager

Benefits

• Above & Beyond Award ($75 gift card)
• Referral Bonus ($250 per referral that remains 60 days)
• Employee Discounts (30% in-store year-round, 50% off AO & AOA Brand)
• Positive, fun work environment
• Opportunity for growth within the company
• Flexible schedule

Are you energized by overseeing inventory, warehouse functions, and back-of-house systems that keep the store running smoothly? This might be your dream job! At Alabama Outdoors, we're serious about providing an incredible guest experience - and that starts with a well-run back-of-house operation. We are looking for an organized, detail-oriented, and efficient Operations Manager to oversee all back-of-house responsibilities,
including inventory accuracy, warehouse organization, and e-commerce fulfillment. While this is primarily an operations role, there will be light guest-facing responsibilities when needed to support the sales floor.

The Operations Manager oversees all aspects of back-of-house operations at the store level. This includes:

• Managing the receiving, processing, and staging of all new inventory.
• Ensuring accurate and timely transfers, returns, RTVs, and replenishment.
• Overseeing e-commerce and store-to-guest fulfillment.
• Maintaining accurate reporting and communication of inventory needs.
• Organizing and maintaining all warehouse and backstock areas.

This role is focused on operational excellence and provides only occasional, light support on the sales floor.

• Oversee the receiving, tagging, and staging of all new inventory accurately and on time.
• Ensure all special orders, transfers, RTVs, and warehouse shipments are processed efficiently.
• Perform scheduled and on-demand cycle counts with precision and accountability.
• Communicate inventory discrepancies to Lead Operations Manager, Store Support Manager, Buyers, Vendors, Accounts Payable, and Store Leadership as needed.
• Oversee daily replenishment of inventory from back stock to the sales floor.
• Ensure returned products are processed, tagged, steamed, or folded and placed back on the floor or sent to the correct location.

• Organize and maintain all warehouse and backstock storage areas.
• Manage supply needs and communicate them for ordering.
• Maintain clean, safe, and efficient storage and work areas.
• Train and develop team members in all back-of-house processes.

• Manage e-commerce orders, charge sends, and store ship-to-customer orders for accuracy and timeliness.
• Ensure packaging and fulfillment processes meet brand and guest service standards.
• Monitor and report on e-commerce fulfillment accuracy and timelines.
• Train team members on e-commerce processing and fulfillment best practices.

• Experience in retail operations, warehouse management, or inventory control
• Previous supervisory experience in back-of-house or logistics preferred
• Strong organizational and problem-solving abilities
• Proficient in Excel and POS back-end systems for reporting, tracking, and operational needs
• Excellent communication and follow-through skills
• Ability to lift or move up to 50-pound boxes or racks
• Must be able to work a flexible schedule, including nights, weekends, and holidays
• Ability to remain on your feet for extended periods of time
• Confidence in managing inventory processes, warehouse operations, shipment processing, and replenishment
• Willingness to provide light guest-facing support when required

$17-20 An Hour (Based on Experience)