Retail Store, Retail & Store Manager

Requisition :941854

Total Rewards:

Benefits/Incentive Information

At Lens Crafters, we love eyes and care about the people behind them. With over 900 locations, Lens Crafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made Lens Crafters an industry leader for over 30 years.

The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & Lens Crafters organization. Represents Lens Crafters as the premier destination for all vision needs within the community & delivers key performance metrics.

• Delivers quality & improvement to exceed all key performance indicators (KPIs): o Comp Sales, % Sales to Plan;
  Conversion & Customer Count, Comp Growth;
  Increased Traffic;
  Store Operating Profitability;
  Continuity of Care, Exam Growth & Retention Goals;
  Net Promoter Score;
  Current year objectives
• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
• Supports store business plans to maximize sales & profit
• Partner with store manager to lead & develop team
• Delivers clear, constructive, timely feedback & partners with Store Manager on development
• Executes visual directives & maintains store appearance
• Maintains positive working relationship with doctors
• Promotes team compliance to all policies
• Performs administrative duties
• Works a flexible schedule, including nights & weekends

• High School graduate or equivalent
• 1+ year(s) management/supervisory experience with direct reports
• Knowledge of retail operations, processes & policies
• Strong basic math skills
• Familiarity with cash register, computers & calculators
• Must have a strong command of the English language for all written correspondence & oral communication
• Strong communicator & listener
• Demonstrated high-level of selling skills
• Proven ability to problem solve