Representative, Business Development; Retention

Summary

Spire Alabama is seeking a Residential Business Development Representative to work in the Mobile, Alabama location. The Business Development Representative drives the expansion and growth of market share within the residential existing growth markets by establishing and cultivating contacts with natural gas contractors, housing authorities’ executive directors, landlords involved in water heater program, multifamily housing, and other energy decision-makers. This role demands a highly organized, detail-oriented individual with a strong customer service orientation, the ability to collaborate with various departments internally and provide follow-through, a self‑starter who can anticipate work needs with minimal supervision, and the capability to manage multiple projects simultaneously.

We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life:

• Adaptability:
  We embrace change, continuously seeking opportunities for improvement while remaining open‑minded and flexible in response to evolving conditions and customer, stakeholder and company needs.
• Collaboration:
  
  We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone’s input is welcomed.
• Ownership:
  We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative.

By living our values and competencies, we strive to create an environment where employees feel welcome, respected, and valued.

• Executes the strategic plan for lead generation, pipeline management and account management.
• Utilize strategic approaches and market insights to identify potential clients and understand their needs.
• Aggressively pursues and confidently wins sales opportunities in the residential new construction markets.
• Create, evaluate, and present proposals tailored to client specifications, including various incentive options and economic models.
• Build and maintain strong relationships within the Spire Network, including participation in key conferences such as AAHRA and APHADA.
• Leverage these engagements to enhance Spire’s visibility and reputation within the field.
• Organize and participate in customer engagement events, including trade shows, conferences, and networking events.
• Develop and maintain strong relationships with internal partners that support existing growth.
• Provide a high level of customer service to key customers and trade partners.
• Oversee the sales opportunity pipeline by conducting job site surveys, negotiating terms, upselling services, and ensuring compliance with contracts for assigned territories and accounts.
• Maintain accurate records of leads and progress at each stage of the sales process.
• Be engaged in all phases of the sales cycle including identifying leads, developing and presenting proposals and negotiating contracts.
• Use Salesforce to track sales opportunities, manage leads, and monitor progress toward individual team goals.
• Actively participate in trade shows, conferences and other events to build and maintain relationships with members of the residential building industries.
• Manage contractor incentives through the supply chain portal, ensuring all invoices are processed and submitted in a timely and accurate manner.
• Manage and build relationships with Gulf, Natural Gas Contractor Network.
• Work closely with the Operations Training Department to align Continuing Education hours with necessary training on natural gas safety, detection protocols, and appliance recognition and installation requirements.
• Provide resources and support to facilitate their understanding and engagement with Spire initiatives.
• Ability to work under pressure and…