Inside Sales Representative -WIN Team Le

Duties and responsibilities

* Sales Force support; to include, inputting data, following up on leads, contacting RSMs if/when needed, converting leads into quotes/orders, improving reports, and uploading data into SAP B1

* Manage and maintain the Salesforce CRM system, including inputting data, following up on leads, contacting RSMs as needed, converting leads into quotes/orders, and improving reports.

* Utilize Salesforce to upload, track, and follow up on quotes in accordance with company policy and sales strategies, gathering information from customers, partners, trade shows, etc.

* Develop advanced Salesforce reports and dashboards to monitor customer historical order information and sales performance.

* Uploading, tracking and following up quotes entered into Sales Force in accordance with Company Policy and based on identified sales strategy and information collected from customers, partners, trade shows, etc.; to include reporting and tracking customers' historical order information

* Source new sales opportunities through inbound lead follow up, outbound cold calls and emails

* Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments, and working within Company Policy

* Suggest related and new items (value added & complimentary products), explain technical features, and comply with the Company's Ethical Policy

* Works closely with Marketing, attend trade shows, organize leads for respective team members, travel with RSMs and report on new products and developments in the industries we support

* Works closely with Inside Sales, Outside Sales, B1 Team, Finance and Management; to include effective communication of all customer updates & forecasting, strategy, and timely preparation of reports using Excel, Power BI & Sales Force

* Contributes to team effort by accomplishing related results as needed

Qualifications

Required

Education & Experience:

* High School Diploma or equivalent

* 2 - 4+ years of experience performing sales (inside or outside)

* High-level proficiency in Salesforce CRM:
Extensive experience in managing data, creating advanced reports and dashboards, and optimizing CRM processes.

* Advanced data management skills, including data import/export and cleansing.

* Expertise in creating and customizing complex reports and dashboards.

* Strong ability to design and implement Salesforce automation and optimization processes.

* Experience with Salesforce administration tasks, including managing users, roles, and permissions.

* Knowledge of integrating Salesforce with other systems and applications.

* Proven ability to train and support end-users.

* Salesforce certifications are preferred (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator).

* Exceptional verbal and written communication skills, including ability to effectively communicate with internal and external customers, extremely organized

* Excellent computer proficiency in Microsoft Excel (PowerPoint, Outlook and TEAMS)

* Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

* Ability to work independently and as a team member to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

* Strong attention to details, analytical skills, exceptional judgment, dependable, excellent teamwork skills, good time management skills, creative, problem-solving, hardworking & persistent, professional competence, proactive

* Maintains good public relations by displaying an attitude of dedication, courtesy and professional competence that will be recognized as such by customers (internal and external)

* Current/active driver's license

Preferred

Education & Experience:

* Bachelor's Degree in a Technical or Business discipline from an accredited College or University, or an equivalent combination of education & experience

* 5 - 8+ years of experience performing sales (inside or outside)

* Experience in Power BI and SAP B1

* Experience in the steel industry

Working conditions

Travel 25% of time for meetings at other SSAB locations, trainings, trade shows, traveling with outside sales, seminars & conferences as needed

Physical requirements

* Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, provincial and local standards, including meeting qualitative and/or quantitative productivity standards.

* Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards