Security Manager

Job Details

Job Location:

Biloxi, MS 39530

Position Type:
Full Time

Position Overview:

Area Manager (Jackson County, MS - Mobile, AL Market)

This is an hourly position with a pay range of $18.00 - $20.00 per hour, based on training and experience. Opportunities for advancement and additional compensation may be available based on performance and operational success.

An armed guard permit is required for this position. Candidates who do not currently possess an active permit may be considered; however, the permit must be obtained within a specified timeframe after hire and maintained throughout employment. This position will have fixed weekly hours that will be required to be worked at a job site. Candidate must be able to pass a full background check and drug screen, administered annually.

The following duties are essential to meet the minimum requirements of the position, but are not limited to:

• Oversee and manage security operations across multiple sites within the assigned region.
• Ensure the protection of client property, personnel, and assets through effective security programs.
• Enforce all security policies, procedures, post orders, and contractual obligations consistently across all locations.
• Conduct regular site visits to evaluate operations, identify risks, and ensure service quality.

• Travel between assigned locations to provide operational oversight and direct support.
• Fill open shifts or provide temporary coverage at sites as needed to maintain service continuity.
• Assist with call‑offs, emergency coverage, and short‑notice staffing needs.
• Maintain the ability to perform all essential duties of a security officer when required.
• Adapt to varying site requirements, schedules, and operational demands.

• Supervise, direct, and support site supervisors and security officers across multiple locations.
• Recruit, hire, train, and retain qualified personnel to meet staffing needs across the region.
• Conduct performance evaluations, disciplinary actions, and coaching to maintain high standards.
• Promote a professional, accountable, and team‑oriented work environment across all sites.
• Ensure all personnel are properly trained, licensed, and compliant with company and regulatory requirements.

• Oversee scheduling across multiple sites to ensure full coverage and operational efficiency.
• Monitor overtime, attendance, and staffing levels, making adjustments as needed.
• Address call‑offs, staffing shortages, and scheduling conflicts in a timely and effective manner.

• Provide leadership and direction during incidents, emergencies and critical situations across the region.
• Ensure proper response protocols are followed and coordinate with local emergency services when necessary.
• Review incident reports for accuracy and compliance, and ensure timely submission.
• Conduct follow‑up investigations and implement corrective actions as needed.

• Serve as the primary liaison for multiple clients within the assigned region.
• Maintain regular communication to ensure client expectations are met or exceeded.
• Address client concerns, provide updates, and ensure high levels of customer satisfaction.
• Conduct regular client meetings and provide operational reports as required.

• Ensure all operations comply with local, state, and federal regulations in both Mississippi and Alabama.
• Conduct site inspections, audits, and risk assessments across all assigned locations.
• Develop and implement risk mitigation strategies to address identified vulnerabilities.
• Maintain required documentation, licensing, and certifications for all personnel and sites.

• Oversee the completion and accuracy of all reports, including Daily Activity Reports and incident documentation.
• Maintain organized and detailed records for all assigned accounts.
• Analyze operational data and trends to identify areas for improvement.

• Coordinate and implement…