Service Tech II C087 Climate Control

Reports To: Field Supervisor or General Manager

Status: Full‑time, Regular position

Location: Service Experts Heating & Air Conditioning – United States

Why Join the Service Experts Team?
We are committed to customer excellence and employee growth. Become an expert and shape the future of HVAC service.

• Base pay plus incentive & bonus opportunities based on performance
• Top technicians earn over $90,000
• Generous PTO: 24 paid days in the first year, 29 days after the second year
• Career‑growth opportunities across the U.S.
• Medical, dental, vision & life insurance, 401(k) with company match
• Company‑provided phone, tablet, uniform, and tool replacement program
• Internal Training Academy for skill advancement

Under general supervision, performs diagnostic and service work on residential and light commercial HVAC equipment. Communicates with customers for satisfaction. Promotes products and services.

• Perform service and maintenance calls on residential and light commercial equipment
• Diagnose and resolve customer problems courteously and accurately
• Service heating, air conditioning, ventilation, refrigeration, and accessories
• Inspect equipment and perform diagnostics to prevent breakdowns
• Complete routine maintenance and cleaning as needed
• Deliver and remove parts and equipment for service work
• Record all required information on a hand‑held device; complete all forms and paperwork accurately
• Communicate with dispatch for status reporting
• Deliver excellent customer service and maintain high satisfaction levels
• Promote products and services; call Sales and Service Coordinator with replacement product leads
• Maintain company property, vehicles, and tools properly
• Represent the company professionally, honestly, and ethically
• Follow standard procedures; order and replenish vehicle stock as needed
• Perform similar duties as needed or assigned

• Report unsafe acts and hazards immediately to supervisor/manager
• Correct substandard acts or conditions within area of control
• Use and maintain appropriate personal protective equipment (PPE) as prescribed
• Never remove or render ineffective safety guards, devices, or clothing prescribed
• Comply with general rules as prescribed by company program(s)
• Operate devices or equipment as prescribed by company program(s)
• Participate in any safety initiatives, teams, or committees
• Report all injuries or incidents immediately
• Provide input on developing safety initiatives and plans to eliminate exposure
• Do not perform acts that endanger safety or well‑being of others
• Do not engage in any pranks, contests, or rough boisterous behavior
• Work in compliance with applicable legislative requirements

• High school diploma or GED with 2+ years HVAC experience and technical training certification
• Valid licensing or certification as required by local regulations
• EPA and safety certifications required
• Skilled at servicing heating, air conditioning, and ventilation equipment
• Proficient mechanical aptitude and tool operation
• Proficient at reading wiring diagrams and troubleshooting electrical, refrigerant, and duct systems
• Proficient at balancing airflow, aligning belts and pulleys, and installing duct fittings
• Effective communication skills with customers
• Time‑management and organizational skills
• Valid driver’s license with acceptable driving record
• Available to work flexible hours and on‑call shifts as needed
• Ability to stand, climb ladders, and maneuver in attics, basements, and crawl spaces; lift up to 75 lbs; carry up to 50 lbs
• Ability to work in various environmental conditions (hot, cold, outdoor, indoor, humid, slippery, heights)
• Natural vision for close and distance focus with normal depth perception

Service Experts Heating & Air Conditioning is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talenta