Career Readiness Navigator

TITLE:

Career Readiness Navigator DATE WRITTEN: 01/2026

DEPARTMENT:
Workforce Development Services SUPERVISED BY:
Director-Career ReadinessSUPERVISES: N/A STATUS:
Full-Time, Hourly, Non-Exempt Mission Contribution:

To prepare participants for employment and/or self-sufficiency by providing career readiness, life skills or basic skills instruction people seeking assistance including those with disabilities, justice involved youth, at-risk youth, and others with barriers to employment or needing assistance to be successful.

Function:

To prepare participants for employment and/or self-sufficiency by providing job readiness, life skills or basic skills instruction and by developing job opportunities for those referred by the Escambia County School District, The Able Trust, ADRS, FL Voc Rehab, other grant sources and self-referrals.

Some positions are made possible in part by a grants from Florida Dept. of Education, The Able Trust or other funders. The position’s establishment and continuance will be dependent upon on-going grant funding.

Essential Functions:

Conducts job readiness, life skills, or basic skills instruction either individually or in a group classroom setting.

Conduct a vocational assessment to identify work-related strengths and factors that may interfere with efficient work performance.

Communicate effectively with staff of the youth facility, parents/families and youth (both written and oral) and engage them in activities related to the program.

Provide vocational counseling to assist the participant in developing appropriate occupational choices.

Develops and implements an individual service strategy (ISS or IEP) or an Individual Career Plan (ICP) for each participant based upon participant needs, interests and barriers identified in the Needs Assessment and updates regularly.

Plan, coordinate and provide vocational activities including service-learning, job shadowing, career exploration, etc. as appropriate for enrolled youth.

General:

Submits billing for contractor services along with supporting documentation to funders and supervisor.

Provides job search and employment preparation services to internal and external customers as needed.

Provides job retention services including job coaching for those needing extra support to learn new job duties or to complete employment paperwork.

Conducts participant Orientation and makes participants aware of all services provided by the agency and assists participants in accessing these services or makes referrals to other agencies as needed.

Maintains consumer files accurately, updating and reviewing open files a minimum of monthly.

Conducts and documents follow-up activities with participants and employers and intervenes when necessary.

Provide world class customer service including effective communication with internal and external customers.

Meet or exceed individual and program goals and performance measures as established by the funding source, grant and/or supervisor.

Accurately completes data entry for capturing demographic and service information into the Goodwill and funding agency partner reporting systems during the month of service.

Provides other statistical and programmatic reports as scheduled and required according to agency guidelines in a timely and efficient manner.

Communicates regularly with supervisor, funding agency partners, Goodwill mission services staff and community partners ensuring that all program activities and guidelines are implemented according to Goodwill expectations and consistent with contract requirements.

Maintains effective communications with participants, other Goodwill staff, and community partners with timely follow up to emails and phone calls and through use of meetings, conferences, newsletters, memos, etc.

Assists visitors to the Opportunity Center with needs such as Medical equipment loans, resource and referral information and job search activities.

Ensures confidentiality of participant records and private information, keeping in compliance with organization’s guidelines, policies and CARF regulations.

Identifies opportunities for expansion of services through grant opportunities and/or collaboration with other…