Family Support Specialist

Position: Family Support Specialist (46065)
# Family Support Specialist (46065)
Hybrid   
• McMaken - Mobile, AL 36617## Overview Salary Range $24.00 - $24.00 Hourly Position Type Full Time Job Shift Monday-Friday 8am-4:30pmEducation Level4 Year Degree## Description
** GOODWILL GULF COAST
**** Job Description
**** TITLE**:

** Family Support Specialist
DATE WRITTEN: 12/2025
**** DEPARTMENT**:
Children and Family Services                            
** SUPERVISED BY:
** Autism Clinic Coordinator
** SUPERVISES**:
N/A                                                                 
** STATUS:
** Non-Exempt, Full Time/Part Time           
** Mission Contribution:
** To ensure effective integration of Goodwill’s mission through the Children and Family Services Department.
** Function:
** Assist in the Autism Clinic in developing a strong relationship with families to identify their needs and services by providing coordination and support to families through resources and in-home visits.
*
* Essential Functions:

**(must be able to perform these functions, with or without a reasonable accommodation).1. Making initial contact with new referrals for Autism Home Visitation Services.
2. Conduct home visits with families as required to provide support, assessments, service coordination, and resource guidance.
3. Collaborate with the Autism Clinic and Autism Home Visitation team members to support families.
4. Attend and actively participate in monthly Autism Clinic team meetings.
5. Develop and maintain a database of family recommendations and assisting families with accessing community resources.
6. Creating and distribute family resource packets.
7. Assisting families with applying for Alabama Department of Mental Health (DMH) Autism Services.
8. Providing services to eligible families through the Alabama DMH-Autism Services program, including services delivered in the home and community settings
9. Assist with Autism Clinic, as needed.
12. Representing and promoting Goodwill through involvement in community activities.
13. Acting as a positive role model for employees and students.
14. Observing safety procedures and ensuring compliance by employees and students.
15. Ensuring regular attendance as outlined in Goodwill policy. 16. Other duties as assigned.
** Skills, knowledge and abilities:** (these are required to enable job holder to perform the essential functions of the job).1.
Must be able to interact cordially and productively with a variety of people.
2. Must be able to market Goodwill and explain the mission to the general public.
3. Ability to use general office equipment including computer and be proficient in basic software applications (Microsoft Word, Outlook, Excel, Publisher).4.
Must possess excellent organizational, time management, and communication skills. 5.
Must be able to take initiative, make sound decisions and work well with little supervision.
6. Must be able to keep information confidential.
7.
Must be able to read, write and communicate clearly in English.
8.
Must be able to maintain an effective working relationship with, and among employees while motivating them to their best performance.
9.
Must be able to work a flexible schedule, occasionally including nights and weekends and hours in excess of 40 per week.
10.
Ability to function in a hectic work environment with occasional periods of high stress.
11. Must be able to travel frequently through the Gulf Coast area including some overnight stays.
12. Must obtain and retain First Aid/CPR/AED certification and respond to and manage a first aid, choking or sudden cardiac arrest emergency at the worksite according to Goodwill Safety Policies & Procedures.
13. Must have reliable means of transportation, must have a valid driver’s license for at least 3 years, liability automobile insurance and be insurable…