Software Engineer, Backend Developer, Full Stack Developer

Software Engineer I

Job Code SEII.
286.002

FLSA Status Exempt

Job Family Other Products

Cost Center 286

Purpose of Position

As a Software Engineer I, you will participate in the complete software development lifecycle—from design and architecture to system integration, usability, and delivery. You’ll collaborate closely with fellow engineers, product owners, and management to deliver high-quality, scalable SaaS solutions in a fast‑paced, agile environment. This role emphasizes hands‑on development, performance tuning, testing, and production support, while also adhering to best practices in security, privacy, and compliance.

Duties and Responsibilities

• Design, develop, test, and deliver new features and software applications.
• Create and maintain technical documentation, including architectural designs and improvement proposals.
• Analyze and tune application performance; proactively identify and address scalability and reliability risks.
• Conduct code reviews and contribute to maintaining high‑quality standards across the codebase.
• Support release management to ensure smooth deployment and maintenance of production systems.
• Investigate, debug, and resolve escalated production issues.
• Write unit tests and contribute to automated testing strategies.
• Design and implement logging, error‑handling patterns, and performance monitoring dashboards.
• Identify and optimize slow‑performing SQL queries and system bottlenecks.
• Participate in backlog grooming, sprint planning, and status updates to keep stakeholders informed.
• Ensure compliance with corporate policies and federal regulations related to security, privacy, accessibility, and ethical AI use.

Additional Duties

• Support QA and client services teams as needed.
• Assist other team members and development teams as needed.
• Perform other job-related duties as assigned.

Skills, Knowledge, and Abilities

Databases & Data Structures

• SQL Server 2019+, SSMS, T‑SQL
• XML, JSON, XPath, XSL, XSLT, XPointer

Programming & Frameworks

• C# with ASP.NET (MVC, Web Forms, Web API)
• WCF, SOAP, RESTful Web Services
• Entity Framework,
• Build/Release:
  Microsoft Release Management, Docker
• Performance Monitoring:
  Redis, RabbitMQ

Other Technologies

• Object‑Oriented Analysis & Design (OOA/OOD), Design Patterns, MS Visio

Soft Skills & Attributes

• Strong analytical, troubleshooting, and problem‑solving skills
• Ability to manage multiple tasks and meet deadlines under pressure
• Effective communicator with the ability to explain complex technical issues
• Proactive contributor and effective team player
• Detail‑oriented and self‑motivated with a commitment to excellence
• Capable of independent decision‑making and task ownership
• Must be able to see clearly with or without corrective lenses and hear clearly with or without aids.
• Must be able to use hands, fingers and wrists repetitively, using a computer keyboard and other office equipment, regularly.
• Must be proficiently speak, read and write in English.
• Willing to travel occasionally as required.

Experience and Education Requirements

Education

• Minimum:
  Bachelor’s Degree in Computer Science or relevant industry experience.
• Preferred:
  Master’s degree in Computer Science or relevant industry experience.

Years of Experience

• Minimum:
  One (1) year of experience as a Software Engineer.
• Knowledge of healthcare revenue cycle and electronic claims processing is a plus.

Certifications

Background checks and drug test required.