Personal Training Manager

Job Description

Position Title:

PERSONAL TRAINING MANAGER

Reports To:

Regional PT Manager
-or
- Personal Training Director

A Club4

Fitness Personal Training Manager is responsible recruiting for, hiring, onboarding, and mentoring new and existing personal trainers to become get acclimated to the performance expectations of the Club4

Fitness personal training program as well as to ensure that the program grows and/or maintains targeted levels of monthly production. At all times, the Personal Training Manager must demonstrate a thorough understanding and ability to perform all aspects of the personal trainer position along with full understanding of organizational and departmental policies, is expected to disseminate changes in policy, procedure, or performance expectations to his/her department in a clear, concise, and timely manner while representing the organization positively.

• Assists the Personal Training Director in recruiting, hiring, and onboarding new Personal Trainers for his/her assigned Club facility.
• Provides new personal training staff a specific schedule of onboarding activities (to cover the first 30 days of employment) and either works with that new personal trainer personally or assigns the Lead Personal Trainer as a shadow-mentor for purposes of training
• Schedules trainings so as to ensure that personal training staff personnel develop a thorough working knowledge of the Peak POS system
• Coaches personal trainers on running an effective consultation for a prospective training client;
  Shadows previously trained personal trainers to evaluate their proficiency on providing client consultations
• Instills in the personal training staff all fundamental skills related efficiency of appointment setting for fitness consultations and overall prospecting within his/her assigned personal training department
• Leads all personal training staff by example in knowing, following, and understanding specific personal training and also C4F policies and procedures, with an emphasis on full understanding of current personal training cancel/freeze policies/procedures
• Conducts session quality reviews of existing personal training staff
• Assigns clients to new trainers
• Supports the Personal Training Director in engaging new member clients by effectively disseminating and supporting new personal training sales strategies, as rolled out by the Personal Training Director
• Performs consults (monthly minimums as determined by Persona Training Director)
• Understands departmental KPI's and metrics such that s/he can successfully support Club and organizational efforts to improve overall personal training sales growth as well as guide the development of individual personal trainers while they build clientele
• Responsible for promoting client retention in his/her assigned Club by maintaining a strong team of skilled professionals and providing support, direction, and education to them, as needed
• Trains (and assigns) personal training staff on monthly trainer business plans as well as daily/weekly reporting
• May choose to maintain a regular personal training schedule alongside responsibilities described above ((max of 20 hours during established PTM schedule of 40 hours unless otherwise authorized by Personal Training Director):
• Delivers fast paced, pre-designed workouts to medium and large groups of clients
• Leads and motivates clients throughout intense training sessions
• Builds and then maintains a highly engaged member participation base
• ‘Practices what is being preached’...Lives a lifestyle similar to the way you want clients to live theirs.
• Ensures safety of participants in regard to exercise technique and participation of boot camp activities as well as to modify specific exercises in order to create accommodations for varying skill levels among participants
• Attends weekly and monthly fitness meetings and required educational presentations; may be asked to assist in preparation of said meetings and presentation of specific topics in said meetings
• Maintains member engagement through social media and "promote the brand"
• Acts as a fitness leader in the community

The…