Inventory Exceptions Coordinator

Turner Supply Company is hiring for an Inventory Exceptions Coordinator in Mobile, AL!

About Turner Supply Company

Founded in 1905, Turner Supply Company is a family‑owned industrial distributor serving manufacturers nationwide. Customers rely on Turner for a comprehensive product assortment, competitive pricing, expert problem‑solving, and cost‑reduction programs that improve operational performance.

Our leadership team actively champions our core values—
Empowerment, Development, Execution, Teamwork, Innovation, and Leadership
—values that helped Affiliated Distributors recognize Turner Supply as a Top Workplace in 2022
.

Headquartered in Mobile, Alabama, Turner operates 10 locations across the United States.

Turner offers a competitive pay and benefits package, including:

• Medical, Dental, and Vision coverage
• Wellness Program
• Company‑funded Health Reimbursement Arrangement (HRA)
• 401(k) with a generous company match

Job Title: Inventory Exceptions Coordinator

Department: Purchasing/Warehouse

FLSA Status: Salary Exempt

Direct Report: Operations Manager

Supervisory Responsibility: NA

The Inventory Exceptions Coordinator is responsible for identifying, managing, and resolving all purchasing, receiving, and order‑related discrepancies across the organization. This role serves as the central point of ownership for exceptions, ensuring timely resolution, accurate system updates, and clear communication between Purchasing, Operations, Sales, and Suppliers.

• Uphold Turner Supply’s culture of quality and safety while consistently demonstrating our core values:
  Empowerment, Development, Execution, Teamwork, Innovation, and Leadership
• Demonstrate a strong sense of urgency, accountability, and reliability in attendance, performance, and completion of responsibilities
• Own all purchase order (PO), receiving, and shipment exceptions from identification through resolution
• Investigate discrepancies including damages, shortages/overages, incorrect items, pricing inconsistencies, and delayed or missed shipments
• Determine root cause and drive corrective actions with suppliers and internal teams
• Inspect incoming shipments for accuracy and condition; verify against purchase orders, invoices, and bills of lading
• Document and escalated discrepancies promptly while following proper receiving procedures to protect company claims
• Manage and track all return‑to‑vendor (RTV) processes
• File, document, and follow through on freight and supplier claims through resolution
• Serve as a liaison between Purchasing, Warehouse, Sales, and Suppliers
• Communicate status updates clearly and consistently; escalated unresolved or high‑impact issues as needed
• Maintain accurate and timely updates in ERP systems (SX.e or equivalent), including exception notes, statuses, and outcomes
• Ensure system accuracy with no false acknowledgments or premature closures
• Track and report on exceptions, trends, vendor performance, and internal gaps
• Identify recurring issues and support process improvements and SOP development to reduce repeat errors
• Assist with inventory organization and warehouse orderliness as needed
• Support packing and shipping activities when required to maintain operational flow

• Strong problem‑solving and investigative mindset
• Ability to manage multiple issues simultaneously with attention to detail
• Clear and professional communication across departments and vendors
• Experience with ERP systems (SX.e preferred)
• Understanding of purchasing, receiving, and warehouse operations
• Ability to enforce process and hold boundaries across teams
• Strong date entry skills with a high level of accuracy

• 4‑year diploma strongly preferred
• Prior experience in Inventory Management

This position operates in a combination of office and warehouse environments. The role requires frequent interaction with inventory, incoming shipments, and warehouse operations, as well as regular use of computer systems and ERP software. Employees are expected to follow all company safety policies and procedures and wear appropriate personal protective equipment (PPE) when required.

• Exposure to warehouse…