Senior Administrative Office Assistant

Senior Administrative Office Assistant

Join the City of Modesto as our next Senior Administrative Office Assistant and put your advanced administrative skills to work in a dynamic, community-focused organization. You’ll lead office support functions, manage complex tasks, and partner with management on projects that make a difference citywide. If you're a problem-solver who brings both professionalism and a positive energy to your work, this role is for you.

Upcoming Salary Increases and

Incentives:

• 3% COLA effective 7/1/2026
• 2.5% Education Incentive - Bachelor's Degree
• 5% Education Incentive - Master's Degree

Provide lead responsibilities to a small office support staff; plan, prioritize, and review the work of staff engaged in administrative support duties.

Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.

Participate in evaluating the activities of staff, recommending improvements and modifications.

Research, analyze, and compile information into report form on various subjects for department directors and other management and professional staff; respond to requests for documentation.

Gather data, and conduct surveys and studies on work procedures, workflow, organization, and other issues.

Track and maintain various data and records; provide reports as necessary.

Evaluate and prepare recommendations on a variety of technical, office, and procedural issues.

Develop, implement, monitor, and maintain systems and procedures to meet departmental needs and respond to issues; implement new technologies and systems.

May assist in preparing the annual budget for office and administrative function within area of authority, establish contracts, monitor and evaluate expenditures and accounts, and discuss changes with management.

Assist management in planning, monitoring, and managing the budget.

Independently create and respond to correspondence with the delegated authority of a manager.

Operate, troubleshoot, control access to, and advise others on specialized departmental and/or Citywide software applications.

Interpret and apply policies, procedures, and regulations.

May assist in evaluating new and existing legal, administrative, and other requirements; may draft policies and procedures to ensure compliance and overall effectiveness of staff operations.

May provide complex secretarial and office administrative support to a manager, including typing, word processing, spreadsheets, and related applications.

Act as liaison with city officials, city staff, the public, and officials and staff of other agencies to obtain and relay information and coordinate activities.

Represent the department at staff and administrative meetings, committees, and related meetings.

Administer complex payroll activities, as necessary.

Maintain awareness of current issues in areas assigned.

Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.

Observe and maintain a safe working environment in compliance with established safety programs and procedures.

Marginal functions:
Performs related duties as assigned.

• City and departmental operations, policies, procedures, and processes.
• Laws and regulations governing operations of the department to which assigned.
• Fiscal and statistical recordkeeping, budget, and payroll preparation and administration.
• Basic systems administration.
• Basic principles and practices of lead responsibilities.
• Business English, letter writing, formats, and basic report preparation.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

• Assist in developing and implementing goals, objectives, policies, procedures, and work standards.
• Analyze office operations and technical problems for alternative solutions.
• Learn, interpret, and apply administrative laws, rules, regulations, policies, and procedures.
• Prepare, maintain, and review documents, records, and reports.
• Exercise sound independent judgment within general policy guidelines.
• Type and perform word processing at speed necessary for successful job performance.
• Make accurate mathematical calculations.
• Work independently with minimal supervision.
• Prioritize tasks with changing workloads.
• Serve as liaison to other City departments and respond to inquiries and requests.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Communicate clearly and concisely, both orally and in writing.
• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

Any combination of experience and training that would likely provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:

High School diploma or GED equivalency, supplemented by…