Senior Administrative Office Assistant

Upcoming Salary Increases and

Incentives:

3% COLA effective 7/1/2026

2.5% Education Incentive – Bachelor's Degree

5% Education Incentive – Master's Degree

Join the City of Modesto as our next Senior Administrative Office Assistant and put your advanced administrative skills to work in a dynamic, community‑focused organization. You’ll lead office support functions, manage complex tasks, and partner with management on projects that make a difference citywide. If you’re a problem‑solver who brings both professionalism and a positive energy to your work, this role is for you.

• Provide lead responsibilities to a small office support staff; plan, prioritize, and review the work of staff engaged in administrative support duties.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in evaluating the activities of staff, recommending improvements and modifications.
• Research, analyze, and compile information into report form on various subjects for department directors and other management and professional staff; respond to requests for documentation.
• Gather data, conduct surveys and studies on work procedures, workflow, organization, and other issues.
• Track and maintain various data and records; provide reports as necessary.
• Evaluate and prepare recommendations on a variety of technical, office, and procedural issues.
• Develop, implement, monitor, and maintain systems and procedures to meet departmental needs and respond to issues; implement new technologies and systems.
• May assist in preparing the annual budget for office and administrative functions within area of authority, establish contracts, monitor and evaluate expenditures and accounts, and discuss changes with management.
• Assist management in planning, monitoring, and managing the budget.
• Independently create and respond to correspondence with the delegated authority of a manager.
• Operate, troubleshoot, control access to, and advise others on specialized departmental and/or Citywide software applications.
• Interpret and apply policies, procedures, and regulations.
• May assist in evaluating new and existing legal, administrative, and other requirements; may draft policies and procedures to ensure compliance and overall effectiveness of staff operations.
• May provide complex secretarial and office administrative support to a manager, including typing, word processing, spreadsheets, and related applications.
• Act as liaison with city officials, city staff, the public, and officials and staff of other agencies to obtain and relay information and coordinate activities.
• Represent the department at staff and administrative meetings, committees, and related meetings.
• Administer complex payroll activities, as necessary.
• Maintain awareness of current issues in areas assigned.
• Build and maintain positive working relationships with co‑workers, other City employees, and the public using principles of good customer service.
• Observe and maintain a safe working environment in compliance with established safety programs and procedures.

• City and departmental operations, policies, procedures, and processes.
• Laws and regulations governing operations of the department to which assigned.
• Fiscal and statistical record‑keeping, budget, and payroll preparation and administration.
• Basic systems administration.
• Basic principles and practices of lead responsibilities.
• Business English, letter writing, formats, and basic report preparation.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

• Assist in developing and implementing goals, objectives, policies, procedures, and work standards.
• Analyze office operations and technical problems for alternative solutions.
• Learn, interpret, and apply administrative laws, rules, regulations, policies, and procedures.
• Prepare, maintain, and review documents, records, and reports.
• Exercise sound independent judgment within general policy guidelines.
• Type and perform word processing at speed necessary for successful job performance.
• Make accurate…