Technical Project Manager; Part Time

About the Opportunity

Orb Group is looking for a highly technical Client Solutions Project Manager / Account Manager to help us bring a major new client engagement across the finish line and, if the engagement moves forward, take ownership of the initiative through implementation and into an ongoing client relationship.

We are currently working with a major global media company to design and build a highly customized technology and workflow solution from the ground up. The solution is still being defined in partnership with the client, with multiple parallel work streams spanning commercial agreements, solution architecture, technical investigation, workflow design, development, implementation, training and operational readiness.

We are looking for someone who can step in now on a part time basis, while the opportunity is still being discussed and finalized, and bring structure, momentum and accountability to the overall effort.

The initial engagement would be part-time/project-based while the client engagement is being secured. Once the engagement is finalized and secured, our intention is for this role to transition into a full-time position with ownership of the overall initiative through implementation and, ultimately, ongoing account management success.

This is an opportunity for someone who enjoys getting involved early, helping turn an evolving client opportunity into a real engagement, partnering with engineering team members to develop custom solutions, and then staying with it through delivery and beyond.

To be considered, candidates must be located in one of the following states: CA, CO, CT, IL, MI, TN, VA, SC. Candidates located outside of these states will not be considered.

You will be the person responsible for keeping the entire initiative moving.

You will not personally own every workstream. There are dedicated people leading implementation, technical architecture, development, commercial/legal and other areas. Your job is to connect those pieces, keep the work streams on task and in sync, and maintain ownership of the overall picture.

You will always know:

• What needs to happen next

• Who owns it

• When it needs to happen

• What is dependent on it

• What is blocked

• What decisions are needed

• What the client needs to provide

• Whether we are still on track

Before the Engagement Is Secured (5-10 hours per week)

• Partner with Orb leadership, Sales and Client Solutions to help move the opportunity toward a signed engagement.

• Build and maintain the overall project plan across commercial, technical and delivery work streams.

• Coordinate client and internal meetings and ensure discussions result in clear decisions and action items.

• Track open questions, requirements, dependencies and commitments.

• Help keep the evolving solution, commercial structure and delivery approach aligned.

• Work across legal, commercial, technical and delivery teams to ensure nothing falls through the cracks.

• Identify risks and gaps early and drive them toward resolution.

• Help create the structure needed to move efficiently from opportunity into project kickoff.

Once the Engagement Is Secured (20-25 hours per week)

• Continue ownership of the overall project plan, timeline, milestones and dependencies.

• Coordinate the various work streams through solution design, development, testing, implementation, training and launch.

• Partner closely with the internal implementation lead, who will own the detailed implementation work.

• Maintain visibility across technical investigation and solution development without needing to be the technical owner.

• Support implementation teams in ensuring translation of customer needs and asks is properly vetted and successfully completed between sales, implementation, and engineering team members.

• Keep Orb and client stakeholders aligned on progress, risks, decisions and next steps.

• Drive accountability for action items and commitments.

• Build and maintain clear documentation throughout the engagement, including project plans, procedures, workflows, templates, standards, technical/solution documentation, proposals, decisions and other reusable materials that help formalize what we build and make future implementations easier to execute and scale.

• Ensure the client is prepared for onboarding, training, launch and transition into ongoing operations.

• Lead the overall transition from project mode into a sustainable operating relationship.

Once the Solution Is Live (full time)

The role will transition into Account Management and success, with continued…