Triage RN

Job Details

Location:

CHI
- Modesto
- Spyres
- Modesto, CA 95356
Salary: $48.00 - $62.04 per hour
Shift: Any

Company:
Community Hospice & Health Services and its affiliates, Community Hospice & Health Services Foundation, and CHI Management, Inc.

REPORTS TO:

Patient Care Manager

The Triage Nurse works under the supervision of the Patient Care Manager to provide skilled nursing assessment and care for the comfort and health of patients and families. Responsible for identifying patient/family needs in order to provide supportive care in accordance with plan of care and Community Hospice & Health Services policies and procedures.

• Telephone triage of patient/family phone calls for symptom management, emotional and practical support. Respond to phone calls within 15 minutes.
• Perform scheduled home visits to assess needs; teach caregivers pain management, symptom control and patient care skills; and provide physical, emotional and spiritual support to the patient/family.
• Document nursing visits and phone calls in the electronic medical record by the end of shift.
• Attend nursing department meetings, All Staff meetings, and required in‑services. Complete 100% of required in‑services. Attend 80% of other mandatory in‑services and meetings. It is the responsibility of Triage Nurses to read meeting minutes and to obtain report from the designated attendee.
• Follow all Community Hospice & Health Services policies and procedures including, but not limited to, safety, infection control, privacy and confidentiality, and HIPAA.
• Maintain RN license in accordance with federal, state and local laws, and act only within the scope of state license. All personnel qualifications must be kept current at all times.

• Responsible for nursing assessment and initial care planning prior to and during the hospice admission process. Initial assessment to include introduction of hospice services and initial problem‑solving meeting with patient/families.
• Responsible for doing consults (answering questions for patients/families about hospice services) and evaluations (assessing patient current condition and recent history to assist team in evaluating appropriateness for hospice services). Consults and evaluations will be scheduled at the earliest opportunity agreed upon by the patient/family and documented on the Preadmission Contacts form.
• Responsible for providing back up support for nursing visits in times of crisis or unusual need. Home visits made as assigned and documentation complete within one business day.
• Maintain regular communication with Patient Care Manager and keep her/him informed of any unusual or problematic patient/family issues affecting the admission process and ongoing patient care.
• Initiate communication with attending physicians, other hospice team members and other community agencies as needed to coordinate optimal care and use of resources for patient/family. Communication with triage will be completed by the end of the business day. Report will be given to the assigned case manager by voice mail left on phone line by 9:00am of the first business day following admission.
  
  Physicians will be contacted as needed to update the plan of care. Requests for community resource referrals will be given to the assigned Social Worker within 24 hours of contact.
• Complete accurate and timely documentation of the initial assessment and plan of care. Admission documentation will be complete in the electronic medical record by the end of shift.
• Attend death events and provide appropriate support at time of death.
• Participate in Community Hospice & Health Services orientation and supervision of students. Makes joint visits with students and assists in teaching of hospice concept.

• Maintain a professional appearance of self and working area; exhibit appropriate behavior with guests and clients, i.e., courteous, thoughtful and professional at all times.
• Other duties as assigned, including work in other areas to cover absences or relief to equalize peak work periods or otherwise meet the needs of the organization.
• Responsible for establishing and maintaining a safe…