Quality Supervisor

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestlé USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity - and responsibility - to be there for every moment in our consumers' lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

_This position is not eligible for Visa Sponsorship._

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* POSITION SUMMARY:

**   ​ The Quality Supervisor - Food Safety & Hygiene is the factory guardian and challenger of factory functions to drive food safety and hygiene anywhere and at any time as the essential base for maintaining consumer trust and preference. The Supervisor, Quality position directs Quality Assurance while maintaining a close rapport with Production and the Quality team to identify, solve and prevent problems affecting quality.

This role is a key position within the Quality Team, providing expertise and support to the Operations department and Factory Management staff, fostering a cross-departmental quality and compliance mind-set.

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* Primary Responsibilities:

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* ** People and know-how** :
Develop and maintain competences on food safety - Hazard Analysis Critical Control Plan (HACCP) and associated programs as well as hygiene
- Good Manufacturing Practices (GMPs) and associated programs.  Apply the teacher, coach and assess model to ensure knowledge transfer.  Drive continuous improvement in QA functional competency.

** HACCP** :  Is able to plan, implement and enforce HACCP in the unit as per internal   and external requirements. Can guide the implementation (e.g. process of deploying and sustaining HACCP studies) and provide requirements to all stakeholders. Can get support from the relevant expertise required to ensure continuous improvement of the Food Safety programs. Can demonstrate that HACCP is in place and managed as part of unit routines (documentation, CCPs and OPRPs validation / verification & monitoring activities, PRPs robustness, limited gaps under control).

** Hygiene** :

- Can provide expertise and support as well as verify and evaluate the hygiene status of the campus ensuring compliance to internal and external requirements of Good Manufacturing Practices. Is able to give necessary visibility to the management on gaps & weaknesses with proposed corrective and preventative action. Is able to demonstrate that system competence is in place and guide development of visual standards.

** Quality System** :
Setup, manage, enforce and maintain all Nestlé Quality Management System related to food safety and hygiene. Ensure pre-requisite programs are established, validated as applicable and verified effective.  Implementation, management and verification of food safety and quality systems through validation of systems and controls.

Supervise the conformance, sustainability and improvement of Document Control identifying and implementing technological solutions as available.  Supervise identification and verification of improvements to the Management of Change quality systems.

** Quality Guardianship** :
Supervise the consumer complaint program for the site including trend monitoring, continuous improvement activities for prevention, detection and corrective actions resulting from trends or consumer feedback for domestic and export markets.  Coordinating all communications from the factory to the Factory Quality Manger.

Support facility during internal and external audits and assessments including but not limited to: FDA, USDA, WDA, Kosher, Halal, ISO, NMS and other requirements

** Quality assessments and verification** :
Manage the internal assessments to assure the performance of the quality system,…