Quality Supervisor

POSITION SUMMARY

The Quality Supervisor – Food Safety & Hygiene is the factory guardian and challenger of factory functions to drive food safety and hygiene anywhere and at any time as the essential base for maintaining consumer trust and preference. The Supervisor, Quality position directs Quality Assurance while maintaining close rapport with Production and the Quality team to identify, solve and prevent problems affecting quality.

This key position within the Quality Team provides expertise and support to the Operations department and Factory Management staff, fostering a cross‑departmental quality and compliance mindset.

This position is not eligible for Visa Sponsorship.

People and know-how
:
Develop and maintain competences on food safety – Hazard Analysis Critical Control Plan (HACCP) and associated programs as well as hygiene – Good Manufacturing Practices (GMPs) and associated programs. Apply the teacher, coach and assess model to ensure knowledge transfer. Drive continuous improvement in QA functional competency.

HACCP
:
Plan, implement and enforce HACCP in the unit as per internal and external requirements. Guide the implementation and provide requirements to stakeholders. Demonstrate HACCP management as part of unit routines (documentation, CCPs and OPRPs validation/verification & monitoring activities, PRPs robustness, limited gaps under control). Seek support from relevant expertise to ensure continuous improvement of the Food Safety programs.

Hygiene
:
Provide expertise and support as well as verify and evaluate the hygiene status of the campus ensuring compliance to internal and external GMP requirements. Give necessary visibility to management on gaps & weaknesses with proposed corrective and preventative action. Demonstrate system competence and guide development of visual standards.

Quality System
:
Setup, manage, enforce and maintain all Nestlé Quality Management System related to food safety and hygiene. Ensure pre‑requisite programs are established, validated and verified effective. Implement, manage and verify food safety and quality systems through validation of systems and controls.

Supervise conformance, sustainability and improvement of Document Control identifying and implementing technological solutions as available. Supervise identification and verification of improvements to the Management of Change quality systems.

Quality Guardianship
:
Supervise the consumer complaint program for the site including trend monitoring and continuous improvement activities for prevention, detection and corrective actions resulting from trends or consumer feedback for domestic and export markets. Coordinate all communications from the factory to the Factory Quality Manager.

Support facility during internal and external audits and assessments including but not limited to FDA, USDA, WDA, Kosher, Halal, ISO, NMS and other requirements.

Quality assessments and verification
:
Manage internal assessments to assure performance of the quality system, report effectiveness to management and propose actions for improvement.

Bachelor’s Degree (BA/BS) in Food Science, Microbiology, Chemistry, or other related field or equivalent experience and minimum 5 years related manufacturing experience.

Minimum of 3 to 5 years of Quality experience in a manufacturing environment; 1–2 years supervisory experience with a coaching/mentoring mindset. Experience in a regulated food manufacturing environment with exposure to 21 CFR 1069, 21 CFR 107, 21 CFR 117, lean manufacturing philosophy, and FSSC 22000/SQF regulations preferred.

• Excellent verbal and written communication skills, proven planning and organizing skills, leadership, teamwork, and influencing or collaboration skills.
• Strong mathematical and statistical skills.
• Ability to manage multiple assignments.
• Ability to perform in a demanding, fast‑paced environment.
• Strong problem‑solving and analytical skills.
• Proficiency with computer systems, personal computers, and spreadsheet software (Microsoft Office, etc.) and mainframe system with custom applications.
• Proficiency in SAP systems…