Sales Manager

As a Full Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educate themselves and their team on product styles, features, and benefits.

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Maintain a genuine customer focus on the sales floor
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omni-channel experience while coaching others to success
• Lead and execute an assigned business focus area through planning and detailed follow through
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results
• Build customer loyalty through Company sponsored programs, including credit
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
• Recognize exceptional performance through positive reinforcement and appreciation
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• A variety of skills and experiences
• A high school diploma or GED
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder

Compensation for this position ranges from $19.25 - $23.25 per hour based on experience and location.

* Source:
Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

• Schedules that fit your life.
• Health benefits.
• Mental health benefits.
• A 30% discount on our brands.
• Referral bonuses.
• Education “Advance You” Program, which helps you earn a GED or a bachelor’s degree tuition-free or learn English as a second language.
• Paid time off, holidays, and parental leave.
• Adoption assistance.
• Charitable matching gifts.
• Opportunities to build skills and grow as an individual.
• Professional and personal development programs.

Carter’s for all:
Carter's is an Equal Opportunity and Affiliation employer. (Minority/Female/Disability/Veteran).

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.