Sales Associate

Summary

A Sales Associate is a position responsible for supporting the Store Leadership Team in achieving all Company goals and initiatives. The Store Associate represents the brand, operates in a professional manner, engages customers, maintains store standards, and supports teamwork.

We will never communicate with you via text message to discuss or schedule job interviews. We will never ask you for any personal information over the phone, via email or via text.

• Requires ability to lift large and heavy packages and boxes rapidly and constantly and to perform a continuous process of loading and unloading large boxes throughout a scheduled shift.
• Able to reach overhead, bend, kneel, and carry product, necessary for customer service, inventory re‑stock, processing shipment and store merchandise.
• The ability to stand/walk for extended periods of time.
• Must have ability to safely lift 50 lbs. without restrictions.
• Able to regularly perform store maintenance items such as sweeping, vacuuming, emptying trash, and cleaning.
• Ability to use and climb ladders and/or step stool.
• Requires ability to perform repetitive motions (i.e., hanging, folding, ringing up customers, etc.).
• The ability to use caution when dealing with difficult customers, houseless and/or transients and avoid confrontations.
• Noise level in the work environment is usually moderate to loud.
• Adult content environment.
• Must be at least 18 years old.

All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. The duties, responsibilities, and requirements of the position may include other job‑related assignments as requested.

I have read and understand the job requirements, responsibilities and expectations set forth in the job description provided for my position. I attest that I can perform the essential job functions as outlined with or without any reasonable accommodations.

• Aware of customer activity and responds with a sense of urgency, prioritizing assisting customers over other tasks.
• Demonstrates knowledge of store products and services to build sales and minimize returns, including Loyalty Programs.
• Exercises sound judgment in effectively addressing customer concerns.
• Provides fast, friendly, and accurate service at the point of sale.
• Maintains appropriate stock levels and ensures that all sizes and styles are represented.
• Follows Company standards of merchandise presentation, signage and display.
• Performs daily housekeeping duties to Company standard.
• Guarantees Company assets by ensuring adherence to all Loss Prevention procedures.
• Proactively contributes to creating a team atmosphere that is flexible and enjoyable.
• Constructively shares suggestions, ideas, and concerns with appropriate Store Leadership.
• Embraces responsibility of assigned tasks.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Resourceful self‑starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule to meet the needs of the business.
• Must be available to work weekends (Friday, Saturday, and Sunday) and holidays.
• Ability to utilize retail POS System & Inventory Scanner.
• Must be able to make change using American monetary units.
• Must be receptive to both positive and constructive feedback from the Store Leadership Team.