Retail Shortage Control - Part Time

Shortage Control Associate

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service.

As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, you mitigate theft and create a safe environment.

• Maintain a professional appearance, wear the designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting.
• Create a secure environment and reduce opportunities for theft.
• Possess knowledge mastery of top shortage areas and support programs aimed at theft reduction.
• Communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Provide support in training associates on shortage reduction programs and processes.
• Model safety as a top priority and address any unsafe practices promptly.
• Identify and report theft incidents and/or suspicious subjects to the Manager on Duty.
• Stand and walk for extended periods and visually monitor the store environment.
• Maintain confidentiality and review, analyze, and comprehend business trends.
• Exhibit a positive demeanor, strong posture, and energetic greeting.
• Work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.
• Exhibit excellent communication with customers and coworkers.
• Demonstrate leadership skills that foster productive business relationships.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Experience with confidentiality and analysis of business trends.

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

• Competitive wage: $16.9 per hour.
• Flexible hours.
• Associate discount.
• Part-time associates may be eligible for the Burlington benefits package, including medical coverage and a 401(k) plan, up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.