Coord Sales Ops

Position:
Sales Operations Coordinator

Reports To:

Sales Operations Manager

FLSA Status:
Non-Exempt

First Tactical is seeking a detail-oriented and proactive Sales Operations Coordinator to support our growing Sales and Operations teams. This role plays a critical part in maintaining data integrity in our CRM system (Pipeliner), tracking sales opportunities, managing tradeshow logistics, onboarding independent sales representatives, and handling day-to-day administrative tasks.

• CRM Management (Pipeliner):
  Maintain and update the CRM system with accurate and timely data. Ensure pipeline and opportunity records are complete and reflect real-time progress.
• Opportunity Tracking:
  Partner with the sales team to monitor active deals and ensure proper documentation and follow-up throughout the sales process.
• Sales Support:
  Provide direct operational support to the sales team, ensuring they have the tools, information, and resources needed to succeed.
• Tradeshow & Event Coordination:
  Support the planning, logistics, and execution of tradeshow events, including registration, travel arrangements, booth setup, and material preparation.
• Independent Sales Rep Onboarding:
  Coordinate the onboarding process for new independent sales representatives, including access system, documentation, and training materials.
• Presentation Support:
  Gather data, build PowerPoint presentations, and present materials to internal stakeholders as needed.
• Administrative Support:
  Perform administrative duties such as scheduling, document preparation, internal communication, and general operations support.
• Confidentiality & Accuracy:
  Maintain a high level of confidentiality when handling sensitive sales and business information. Ensure work is completed with a high degree of accuracy and attention to detail.
• Proactive Communication:
  Anticipate team needs, follow up on outstanding items, and take initiative to identify and resolve issues before they elevate.
• Other Duties:
  Provide additional support as needed by the Sales Operations Manager or broader team.

• 1–2 years of experience in sales operations, sales support, administration, or a similar role (internships accepted).
• High school diploma or equivalent required; associate or bachelor’s degree in business, Communications, or related field preferred.
• Must be a U.S. person (U.S. citizen or lawful permanent resident) to comply with federal contracting regulations. Must be a US person as defined by ITAR.
• All candidates must be fluent in English, with the ability to speak, read, and write at a professional level.
• Proficiency with CRM platforms (Pipeliner preferred) and Microsoft Office
• Strong organizational, multitasking, and communication skills.
• Proven ability to handle confidential information with discretion.
• Detail-oriented with a proactive, problem-solving mindset.
• Comfortable working both independently and in a team environment.

• Requires working indoors in environmentally controlled conditions.
• Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms.
• Must be able to stand or sit for prolonged periods of time.
• Requires repetitive hand movements and fine coordination, including use of a computer keyboard.
• Occasionally required to lift and/or move up to 30 pounds (e.g., tradeshow materials or office supplies).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.