Senior Virology Care Specialist, California

Responsibilities

• Develop strong, compliant relationships with a broad range of healthcare providers (HCPs) across multiple specialties and account types (IDNs, health systems, community clinics), sharing accurate, balanced information.
• Facilitate clinical dialogue that drives customer action and engages the full account to identify obstacles to appropriate solutions.
• Create and execute a territory business plan to drive product demand by meeting partner and patient needs.
• Apply knowledge of the broader healthcare landscape, including how decisions are made in provider offices and health systems.
• Manage territory with a business owner mindset, owning results with urgency while complying with company policies and industry regulations.
• Deliver compelling product presentations and educational discussions using approved, compliant resources.
• Collaborate cross‑functionally (e.g., marketing, market access) to support customers and win together.
• Gather and share customer insights, feedback, and questions to improve how the company serves providers and patients.
• Collaborate on account/territory strategy to maximize access to products and services.
• Use customer/market data to apply multiple channels and drive total selling engagements.
• Prioritize customers/accounts using a data‑driven approach aligned to strategic plan.

• Sales experience in life sciences or healthcare (required).
• 5+ years’ sales experience in biotech, pharmaceuticals, or medical device customer‑facing roles (required).
• Live within the stated territory.
• Ability to be in the field five days a week (overnights as required) and complete administrative tasks.
• Ability to drive and/or fly within the territory.
• Bachelor’s degree strongly preferred; candidates without a degree with significant relevant experience will be considered.

• Strong communication/interpersonal skills; build relationships with HCPs.
• Coachable, open to feedback; growth mindset.
• Persistence, resilience, agility; strong work ethic in fast‑paced environments.
• Time management, organization, and ownership of territory responsibilities.
• Integrity, professionalism, and commitment to compliance.
• Ability to communicate clinical product information compellingly and compliantly.
• Results‑oriented and able to gain access to hard‑to‑reach customers.

$120,000 - $160,000; eligible for annual short‑term incentive and annual long‑term incentive (e.g., equity).