Student Accounts Representative

Build Futures. Change Lives. Grow Your Career.

We believe in the power of change. Every student who walks through our doors comes with dreams, goals, and the potential to create a better future for themselves. At MTI, our mission is to help turn that potential into real-world success.

And it all starts with our faculty and staff.

Position:Student Accounts Representative

Location: Moline, IL

Job :183

# of Openings:1

Position Summary

Responsible for all student account functions, providing students and their families with customer-orientated assistance in handling their financial responsibilities to the school.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Maintain an informative, efficient, friendly, and student-centered Business Office environment
• Analyze past due student accounts and follow up as necessary with face to face student meetings, by phone or by mail
• Bring delinquent accounts current by working out satisfactory payment terms including setting up student payments and obtaining promissory notes
• Contact students with delinquent payments with prescribed number of contacts via outbound calls, letters, statements and class in order to achieve predetermined collection goals
• Prepare and monitor weekly student statements
• Prepare and monitor daily student account postings and maintain all student account ledgers. Coordinate with all departments to ensure student status change forms are correct and complete
• Post cash transactions daily and assist in bank deposit preparation.
• Address any additional Accounts Receivable issues as needed
• Ensure institutional compliance with federal and state laws as well as company, federal, state, and regulatory agencies’ regulations and policies
• Collects registration fees on future enrollments.
• Other related duties as assigned.

• Must have a minimum of a High School Diploma or Equivalent.
• Excellent computer skills in a Microsoft Windows environment.
• Have a professional attitude and manner that reflects the high standards of MTI/DTC and a desire to shape futures.
• Outstanding interpersonal skills including the ability to communicate effectively over the phone.
• Ability to communicate and interact effectively with students, parents, staff and faculty.
• Have strong organizational skills and detail oriented.
• Ability to work in a fast-paced environment
• Ability to multi-task and succeed with strict guidelines.
• Ability to follow policies and procedures set forth by the Midwest Technical Institute/Delta Technical College’s SA & FA Office and Department of Education.
• Ability to accept constructive criticism.

Associate degree from a college or university in related field; or minimum two years of collection related experience and/or training; or equivalent combination of education and experience.

COMPUTER

SKILLS:

To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, Outlook, Campus Vue

• Salary – $21.00 – $25.00

Be part of something that truly matters.

Our students trade uncertainty for confidence, passion for a clear path, and determination for careers they love. As an employee at MTI, you play a direct role in that transformation.

Whether you’re teaching in the classroom or supporting behind the scenes, your work helps students move up in life — gaining skills, building confidence, and creating futures they once thought were out of reach.

Here, success isn’t measured only by outcomes. It’s measured by lives changed.

We invest in you—both professionally & personally

Our Total Rewards package encompasses not only your salary, but also support for your health and wellness, work/life balance, and financial future.

• Medical, dental and vision plans available after qualifying service window
• Life Insurance Options
• Short Term / Long Term Disability
• Employee Assistance Program

Financial Future - Company Match up to 4% with our 401(k) plan

• Competitive PTO and vacation time available

Employee Scholarship - MTI employees can refer immediate family for a $1,000 scholarship to attend MTI

* Must be employed 90 days and have started prior to October 1st to be eligible for paid time off
* Benefits may change…